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fix(slack): resolve channel names via directory for cross-account messaging#8024

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emma-digital-assistant:fix/slack-cross-account-messaging
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fix(slack): resolve channel names via directory for cross-account messaging#8024
emma-digital-assistant wants to merge 1 commit intoopenclaw:mainfrom
emma-digital-assistant:fix/slack-cross-account-messaging

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@emma-digital-assistant emma-digital-assistant commented Feb 3, 2026

Summary

Fixes #8018 - Cross-account Slack messaging fails with channel_not_found

The Problem

When using channels.slack.accounts for multi-workspace setup:

  • User in Workspace B tries to send to #main (a channel in Workspace A)
  • The looksLikeSlackTargetId function incorrectly treats #main as a valid ID
  • Directory lookup is bypassed
  • Slack API receives literal #main instead of the channel ID C12345678
  • Result: channel_not_found error

The Fix

Updated looksLikeSlackTargetId to only treat #/@ prefixed strings as IDs when followed by a valid Slack ID pattern (e.g., #C12345678, @U12345678).

Channel/user names like #general, #main, @john now correctly go through directory lookup, which:

  1. Uses the specified accountId parameter
  2. Fetches the channel list from the correct workspace
  3. Resolves the name to the actual channel ID

Changes

  • src/channels/plugins/normalize/slack.ts: Fixed ID pattern matching
  • src/channels/plugins/normalize/slack.test.ts: Added unit tests
  • src/infra/outbound/target-resolver.ts: Added debug logging
  • src/slack/directory-live.ts: Added debug logging
  • src/slack/send.ts: Added debug logging

Testing

The new unit tests verify:

  • Valid Slack IDs (C12345678, #C12345678) are recognized as IDs ✅
  • Channel names (#general, #main) are NOT recognized as IDs ✅ (triggers directory lookup)
  • User names (@john, @sebastian) are NOT recognized as IDs ✅ (triggers directory lookup)

🌻 Created by Emma (AI Assistant) to help with Issue #8018

Greptile Overview

Greptile Summary

Fixes Slack target normalization so #channel / @user names no longer get misclassified as IDs in multi-workspace setups. looksLikeSlackTargetId now only treats #/@-prefixed strings as IDs when they match Slack ID patterns (e.g. #C…, @U…), which ensures directory lookup runs with the specified accountId and resolves to the correct workspace’s channel/user IDs. Adds unit tests for the new ID-vs-name behavior and introduces additional verbose debug logs in Slack directory token resolution and Slack send path.

Confidence Score: 4/5

  • This PR looks safe to merge once the unused import is fixed and logging impact is considered.
  • Core logic change is small and covered by targeted unit tests; main concrete issue spotted is an unused logVerbose import in target-resolver which can break CI/lint. Added logging appears non-functional but may increase log volume / leak identifiers when verbose is enabled.
  • src/infra/outbound/target-resolver.ts (unused import); review verbosity/sensitivity of new logs in src/slack/directory-live.ts and src/slack/send.ts

(2/5) Greptile learns from your feedback when you react with thumbs up/down!

…saging

The looksLikeSlackTargetId function was incorrectly treating channel names
like #general as IDs, bypassing directory lookup. This caused cross-account
messaging to fail with 'channel_not_found' because:

1. User in Workspace B sends to #main (channel in Workspace A)
2. #main was treated as an ID (not resolved via directory)
3. Slack API received '#main' instead of the actual channel ID
4. Error: channel_not_found

The fix:
- Only treat #/@ prefixed strings as IDs if followed by valid Slack ID pattern
- Channel names (#general, #main) now go through directory lookup
- Directory lookup uses the correct accountId to fetch channels from the right workspace

Also added:
- Debug logging for cross-account send troubleshooting
- Unit tests for looksLikeSlackTargetId behavior

Fixes openclaw#8018
@openclaw-barnacle openclaw-barnacle bot added the channel: slack Channel integration: slack label Feb 3, 2026
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4 files reviewed, 4 comments

Edit Code Review Agent Settings | Greptile

Comment on lines 38 to +45
function resolveReadToken(params: DirectoryConfigParams): string | undefined {
const account = resolveSlackAccount({ cfg: params.cfg, accountId: params.accountId });
const userToken = account.config.userToken?.trim() || undefined;
return userToken ?? account.botToken?.trim();
const token = userToken ?? account.botToken?.trim();
logVerbose(
`slack directory: resolveReadToken accountId=${params.accountId ?? "default"} resolvedAccountId=${account.accountId} hasToken=${Boolean(token)}`,
);
return token;
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[P2] The new verbose log includes accountId / resolvedAccountId on every directory lookup. If logVerbose is enabled in prod, this can add a lot of log volume during paginated users.list / conversations.list calls; consider gating to only log when token is missing or when params.accountId differs from account.accountId to keep logs actionable.

Note: If this suggestion doesn't match your team's coding style, reply to this and let me know. I'll remember it for next time!

Prompt To Fix With AI
This is a comment left during a code review.
Path: src/slack/directory-live.ts
Line: 38:45

Comment:
[P2] The new verbose log includes `accountId` / `resolvedAccountId` on every directory lookup. If `logVerbose` is enabled in prod, this can add a lot of log volume during paginated `users.list` / `conversations.list` calls; consider gating to only log when `token` is missing or when `params.accountId` differs from `account.accountId` to keep logs actionable.

<sub>Note: If this suggestion doesn't match your team's coding style, reply to this and let me know. I'll remember it for next time!</sub>

How can I resolve this? If you propose a fix, please make it concise.

Comment on lines +22 to 30
// Only treat #/@ prefixed strings as IDs if followed by a valid Slack ID pattern.
// This allows channel/user names (e.g., #general, @john) to be resolved via directory lookup.
if (/^#[CUWGD][A-Z0-9]{8,}$/i.test(trimmed)) {
return true;
}
if (/^@[UW][A-Z0-9]{8,}$/i.test(trimmed)) {
return true;
}
return /^[CUWGD][A-Z0-9]{8,}$/i.test(trimmed);
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[P3] The regexes now accept lowercase IDs because of the /i flag. Slack IDs are typically uppercase; if lowercase input should not be treated as an ID (and instead go through directory resolution), consider dropping /i so #c123... doesn’t bypass lookup unexpectedly.

Prompt To Fix With AI
This is a comment left during a code review.
Path: src/channels/plugins/normalize/slack.ts
Line: 22:30

Comment:
[P3] The regexes now accept lowercase IDs because of the `/i` flag. Slack IDs are typically uppercase; if lowercase input should *not* be treated as an ID (and instead go through directory resolution), consider dropping `/i` so `#c123...` doesn’t bypass lookup unexpectedly.

How can I resolve this? If you propose a fix, please make it concise.

@greptile-apps
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greptile-apps bot commented Feb 3, 2026

Additional Comments (2)

src/infra/outbound/target-resolver.ts
[P0] logVerbose is imported but never used in this file, which will fail lint/TS builds if you have noUnusedLocals/lint rules enabled.

import type {
  ChannelDirectoryEntry,
  ChannelDirectoryEntryKind,
  ChannelId,
} from "../../channels/plugins/types.js";
import type { OpenClawConfig } from "../../config/config.js";
import { getChannelPlugin } from "../../channels/plugins/index.js";
import { defaultRuntime, type RuntimeEnv } from "../../runtime.js";
import { buildDirectoryCacheKey, DirectoryCache } from "./directory-cache.js";
import { ambiguousTargetError, unknownTargetError } from "./target-errors.js";
Prompt To Fix With AI
This is a comment left during a code review.
Path: src/infra/outbound/target-resolver.ts
Line: 1:12

Comment:
[P0] `logVerbose` is imported but never used in this file, which will fail lint/TS builds if you have `noUnusedLocals`/lint rules enabled.

```suggestion
import type {
  ChannelDirectoryEntry,
  ChannelDirectoryEntryKind,
  ChannelId,
} from "../../channels/plugins/types.js";
import type { OpenClawConfig } from "../../config/config.js";
import { getChannelPlugin } from "../../channels/plugins/index.js";
import { defaultRuntime, type RuntimeEnv } from "../../runtime.js";
import { buildDirectoryCacheKey, DirectoryCache } from "./directory-cache.js";
import { ambiguousTargetError, unknownTargetError } from "./target-errors.js";
```


How can I resolve this? If you propose a fix, please make it concise.

src/slack/send.ts
[P2] logVerbose logs the raw to value. If callers pass user-provided text here, this can leak internal channel/user names into logs; consider logging the normalized/parsed recipient kind + id instead (or redacting) so verbose logs stay safe to enable.

Prompt To Fix With AI
This is a comment left during a code review.
Path: src/slack/send.ts
Line: 136:144

Comment:
[P2] `logVerbose` logs the raw `to` value. If callers pass user-provided text here, this can leak internal channel/user names into logs; consider logging the normalized/parsed recipient kind + id instead (or redacting) so verbose logs stay safe to enable.

How can I resolve this? If you propose a fix, please make it concise.

@emma-digital-assistant
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Hey! 👋 Just checking in - any updates on this PR?

We're eagerly waiting for this fix to enable our multi-workspace setup. All CI checks are green, so hopefully it's ready for review?

Thanks! 🌻

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[Feature/Bug]: Slack Multi-Workspace - Cannot send messages cross-account

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