[Bug]: __netlify-handler function times out

[Shubham510]

Summary

After upgrading from version 3.9 to 4.2.1, the site builds properly but after when visiting the page, it times out and gets a 502 error from the __netlify-handler function. It gives back the following error -

{"errorMessage":"2022-01-28T15:53:17.566Z dcfe2e2a-53a5-44ef-a864-61fd6b598654 Task timed out after 10.01 seconds"}

The same version of the code was working fine with the version 3.9. The logs for __netlify-handler only show a timeout error and there is no other info which can be used for debugging.

Steps to reproduce

.

A link to a reproduction repository

No response

Plugin version

4.2.1

More information about your build

• I am building using the CLI
• I am building using file-based configuration (netlify.toml)

What OS are you using?

No response

Your netlify.toml file

`netlify.toml`

[build]
    command = "npm run build"
    publish = ".next"

[context.production]
    environment = {NEXT_PUBLIC_API_URL=""}

[context.deploy-preview]
    environment = {NEXT_PUBLIC_API_URL=""}


[[plugins]] 
    package = "netlify-plugin-cypress"

[[plugins]]
package = "@netlify/plugin-nextjs"

[build.environment]
CYPRESS_CACHE_FOLDER = "../node_modules/.CypressBinary"
TERM = "xterm"

Your public/_redirects file

`_redirects`

# Paste content of your `_redirects` file here

Your next.config.js file

`next.config.js`

# Paste content of your `next.config.js` file here. Check there is no private info in there.

Builds logs (or link to your logs)

Build logs

# Paste logs here

Function logs

Function logs

8:09:12 PM 5e752d92 Duration: 10008.16 ms	Memory Usage: 275 MB	Init Duration: 186.18 ms
8:09:12 PM 5e752d92 ERROR  Task timed out after 10.01 seconds
8:09:21 PM 7b5ea894 Duration: 10007.95 ms	Memory Usage: 271 MB	Init Duration: 211.42 ms
8:09:21 PM 7b5ea894 ERROR  Task timed out after 10.01 seconds
8:51:25 PM e17c41f2 Duration: 10008.26 ms	Memory Usage: 271 MB	Init Duration: 229.31 ms
8:51:25 PM e17c41f2 ERROR  Task timed out after 10.01 seconds

.next JSON files

generated .next JSON files

# Paste file contents here. Please check there isn't any private info in them
# You can either build locally, or download the deploy from Netlify by clicking the arrow next to the deploy time.

[ascorbic]

Hi. Can you share a reproduction repository?

[Shubham510]

Hi - The repo is private, so I cannot share it. But, I can try to create a sample public repo if needed.

[ascorbic]

If you can that would be great. If you can share your routes-manifest and prerender-manifest that would be great too

[Shubham510]

I tried reproducing the error in a sample project but it gets deployed properly. The routes-manifest and prerender-manifest does not have much but I have shared them below.

routes-manifest

{
  "version": 3,
  "pages404": true,
  "basePath": "",
  "redirects": [
    {
      "source": "/:path+/",
      "destination": "/:path+",
      "internal": true,
      "statusCode": 308,
      "regex": "^(?:/((?:[^/]+?)(?:/(?:[^/]+?))*))/$"
    }
  ],
  "headers": [],
  "dynamicRoutes": [],
  "dataRoutes": [],
  "rewrites": []
}

prerender-manifest

{
  "version": 3,
  "routes": {},
  "dynamicRoutes": {},
  "preview": {
    "previewModeId": "f1ee063deec7814bfb906",
    "previewModeSigningKey": "055b80021ba0759c99283ac964af2060250cefc35bfb97",
    "previewModeEncryptionKey": "19766ce4c6adf3f6228fd9b50bfe782ac20f219422adbdddf778"
  },
  "notFoundRoutes": []
}

[ascorbic]

To confirm, those are the manifests for the sample project that deployts correctly, or for the private site that fails to deploy?

[Shubham510]

It is for the one that fails.

[jota]

I testet a couple of other things:

• Redeployed the project to a new netlify site, but that did not work either.
• Then redeployed the very same project to vercel and it works.

Now i'm stuck because the function log is empty apart from the timeout message.

Is there a debug option or something I can turn on to dig deeper?

[tuarrep]

Same problem here with cal.com open source project.

You can test it with the fork that I've successfully deployed to Netlify (just added a .env to prevent build failing) here: https://github.com/Pin-Pon-dev/cal.com

The official guide recommends Vercel and no issues are reported about this problem AFAIK (not tested myself).

[cosimochellini]

I have the same issue 😢 https://github.com/cosimochellini/aws-share-files

On vercel has no problem

On netlify goes on timeout

[ascorbic]

Can anyone who has this issue please share the function logs for ___netlify-odb-handler please

[phillippbertram]

I also have the same issue 😞 with the latest version v4.2.7.
Unfortunately, there are no logs generated for ___netlify-odb-handler I could provide you 🤷

[cosimochellini]

@ascorbic

same as @phillippbertram

No logs are shown on the https://app.netlify.com/sites/{{yoursite}}/functions/___netlify-odb-handler section

(lattanabooks) in my case

ps. obviously I run some lambda during this range of time 😢

[cosimochellini]

@ascorbic update:
with 4.3.0 the behavior is the same,
No logs on netlify logs, same error on api side
{"errorMessage":"2022-01-28T15:53:17.566Z dcfe2e2a-53a5-44ef-a864-61fd6b598654 Task timed out after 10.01 seconds"}