OSDOCS-3073: Adds RN for cluster support

[opayne1]

Applies to OSDOCS-3073

• Applies to enterprise-4.10 only
• Preview link
• Adding known issue based on BZ2048059

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[opayne1]

@kdoberst PTAL. Thank you!

[opayne1]

@yapei PTAL. Thank you!

[yapei]

an alert on the *Overview* -> *Cluster* page , we show SLA info in Home -> Overview -> Details card
in the *Cluster Settings*, shall we use in Cluste Settings page or on Cluster Settings page ?
attaching a screenshot for reference

[yapei]

You can manage subscription settings under the *Service Level Agreement(SLA)* of the *Overview* page

Shall we update it to something like

You can manage subscription settings by clicking `Manage subscription settings` link under the *Service Level Agreement(SLA)* of the *Overview* page

[yapei]

also currently SLA info can not be shown correctly due to bug https://bugzilla.redhat.com/show_bug.cgi?id=2048059

[ahardin-rh]

I think there's a missing space between Agreement and (SLA).

[kdoberst]

Looks good to me

[yapei]

I'm afraid we don't have Overview -> Cluster page, are you targetting Overview -> Details card or something else?

[opayne1]

@yapei yes, I think so. I have updated and moved to the known issues section of the release notes.

[yapei]

https://bugzilla.redhat.com/show_bug.cgi?id=2048059 is a bug we should add to Known issues

[ahardin-rh]

Perhaps make "Currently, support level . . . " the introductory clause
I suggest dropping "via an alert" to improve clarity.
Maybe instead of "It" we can say "The incorrect status"
You can remove the parentheses and formatting around the BZ#2048059 link.

[yapei]

so we have only this line to be added for cluster support in RN, right?

[opayne1]

That is correct.

[opayne1]

@yapei moved back to "new features and enhancements" section based on https://bugzilla.redhat.com/show_bug.cgi?id=2057438#c3. Is this note ready to go?

[yapei]

@opayne1 thanks for your continuous updates, it looks good to me!

[sagidlow]

Suggested change

	{product-title} now allows you to easily view support level information about your cluster on the *Overview* -> *Details* card, in the *Cluster Settings*, in the *About* modal, and adds a notification to your notifications drawer when the cluster is unsupported. You can manage subscription settings under the *Service Level Agreement (SLA)* of the *Overview* page.
	{product-title} now enables you to view support level information about your cluster on the *Overview* -> *Details* card, in the *Cluster Settings*, in the *About* modal, and adds a notification to your notifications drawer when the cluster is unsupported. You can manage subscription settings under the *Service Level Agreement (SLA)* of the *Overview* page.

• From the IBM Style Guide on "allow"

allow   verb
Avoid stating that inanimate objects grant abilities to people, as in "the product allows you to...". Whenever possible, use a direct, user-focused alternative such as "you can use the product to..." or "with this product, users can..."

• "Easy" is a subjective term, I would try to avoid it. IBM Style Guide says:

Use with caution. It is normally not accurate to say, “With IBM's service products, installation of your new POWER system will be easy.” It may be accurate to say, “IBM's service products can be used to make installation of your new POWER system easier than if you tried to manage your own installation.”

• The first sentence is really hard to follow, in my opinion. I would consider something like:

"{product-title} now enables you to view support level information about your cluster. You can add a notification to your notifications drawer when the cluster is unsupported. To add a notification, navigate to Overview -> Details card in the Cluster Settings, in the About modal. From the Overview page, you can manage subscription settings under the Service Level Agreement (SLA). "