Can an agent start a new outbound conversation (new contact + WhatsApp template) from the mobile app?

[rgcanabate]

We run self-hosted Chatwoot CE with a WhatsApp Cloud API inbox. Our agents work primarily from the mobile app. We need an agent to initiate a new conversation with a contact who hasn't messaged us first (e.g. a lead who called us by phone) — which for WhatsApp means sending an approved message template (outside the 24h window).

From the web dashboard we can do "New Conversation" and pick a template, and the API supports creating a conversation + sending a template. But we can't find a way to do this from the mobile app.

1. Does the current mobile app support starting a new conversation / sending a template on a WhatsApp channel?
2. If not, is it on the roadmap?
3. Any recommended approach for agents who work only from mobile?

Thanks!!