v4.17.0

[sojan-official]

Changelog

• Manage Cloud API and Twilio WhatsApp templates in Chatwoot and via API.
• Track WhatsApp campaign delivery and recipient outcomes. [Enterprise]
• Control Captain audiences, schedules, inactivity handling, outcomes, and knowledge usage. [Enterprise]
• Upgraded to Rails 7.2.3.1.
• Import contacts, tickets, replies, and private notes from Freshdesk.
• View Click-to-WhatsApp referrals and Flow responses in conversations.
• Transcribe Twilio call recordings with Captain. [Enterprise]
• Run macros from the reply editor and command bar.
• Search and preview canned responses, mentions, variables, and emojis.
• Add analytics integrations and video embeds to Help Center.
• Filter, search, and sort audit logs. [Enterprise]
• Security hardening for uploads, account scoping, feature access, and CSV exports.
• New Language: Slovenian
• Numerous bug fixes, UI fixes, and performance enhancements.

Thanks to @A831ARD0, @AfiqAqil, @bfontaine, @enzogtrujillo, @Kezia-Cane, @khushhhhh, @limehawk, @marcoazcabral, @maticboncina, @mvanhorn, @Nameless-Monster-Nerd, @propiter, @rekurt, @RianPolonini, @suparikoli, @vaibzde, @vjymisal0 for the contributions

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This discussion was created from the release v4.17.0.