API Chat response buttons

[Anytask-IT]

Support interactive messages (input_select) in the agent dashboard conversation view

Chatwoot already supports content_type: input_select and content_attributes.items for interactive messages, but these controls are currently rendered only in supported customer-facing channels such as the website inbox.

It would be useful for API/Agent Bot integrations to send interactive messages that are actionable by an agent directly in the Chatwoot dashboard.

Example use cases include:

Approve/cancel an automated action
Select one of several matched customers
Choose an infrastructure/device target
Accept/reject a proposed change
Select the next workflow action

Ideally, when an agent selects an option, Chatwoot would emit the selected value through the normal message/webhook mechanism, allowing integrations to handle the response without Chatwoot needing application-specific logic.

Existing input_select payloads could remain unchanged:

{
"content": "Apply this change?",
"content_type": "input_select",
"content_attributes": {
"items": [
{"title": "Confirm", "value": "confirm"},
{"title": "Cancel", "value": "cancel"}
]
}
}

This would make interactive messages useful not only for customer-facing bots, but also for internal agent-assistance and human-in-the-loop automation.