Seeking a paid consultant: Human Agent approval for self-hosted Chatwoot CE

[nellalin0227]

Seeking a one-off paid consultation: Meta Human Agent review for self-hosted Chatwoot CE

We run Kinsunn AI on a customized Chatwoot CE fork based on v4.13.0-ce. We have had six Meta App Review rejections and need help with Human Agent for Messenger: human follow-ups after 24 hours, within 7 days of the customer's last message, not automated or scheduled replies.

Round 5: https://youtu.be/3cCAO1u71Gs
Includes Page authorization/connection, incoming messaging, an AI-assisted reply reviewed and sent by a human, recipient-side delivery and a delayed human reply attempt. Rejected: "Messenger Bot Not Functional" (Developer Policy 1.6).

Round 6: https://youtu.be/Rw9HG7X9Ly4
Uses pre-connected Emma Test, another Facebook account sending a message, a manually written reply delivered in Messenger and a delayed human follow-up attempt; no Page-connection segment. Rejected: "Unable to Locate Facebook Login" (Platform Terms 7.a).

Our app uses email/password sign-in. Facebook Login for Business is for Page connection: Settings → Inboxes → Add Inbox → Facebook → Continue with Facebook.

In round 5, our records show a reviewer Page connection and repeated inbox checks, but no conversations or corresponding incoming webhook. Our controlled tests worked. We cannot establish the cause from those observations and want a review of the actual videos, submitted text and test flow, not a generic template or a claim that the reviewer must be at fault.

Has anyone recently obtained Human Agent approval specifically for self-hosted Chatwoot/Messenger, or can you refer a consultant with that experience? We are willing to pay for a clearly scoped diagnostic and, if appropriate, further submission support.

Please share your relevant experience and redacted approval evidence, proposed deliverables, price, revision scope and payment/refund terms. Any previous client materials should be shared only with their permission. We prefer an initial assessment from documents/videos and owner-controlled screen sharing without blanket App Admin access. No credentials or raw customer logs will be posted publicly.

This is an inquiry, not a commitment to hire or pay. Please reply here or send a DM.