An idea on how to fix conversation continuity issues

[eddietoth]

Is your feature or enhancement related to a problem? Please describe.

My business doesn't have a client interface or anything like that where my clients have an account, so I can't really verify that I'm talking with my clients. Below, I've described a possible solution on how to fix the conversation continuity issues, and make it easy to verify that I'm talking with my actual clients.

Describe the solution you'd like

These are some amazing examples of how this could be implemented in chatwoot!

Describe alternatives you've considered

No response

Additional context

No response

[pranavrajs]

Moving to this to discussions we don't have enough information on this issue. @eddietoth1 Are you looking to implement a verification before the user can start the conversation?