GitHub Copilot Pro account was flagged, cannot manage billing #153001
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Select Topic AreaGeneral BodyHey, I know asking about reinstatement is not productive here, but just in case this might push it slightly faster. My primary GitHub account https://github.com/HanMoeHtet was flagged, it has GitHub Copilot Pro yearly subscription that I just purchased 3 weeks ago. Due to that, I cannot use any GitHub services include the free tier access to Copilot. Recently my primary account was flagged, I don't know the exact cause of that, my only estimate is that I commented on a GitHub community post and used bad language. I have already created a reinstatement ticket for that: https://support.github.com/ticket/personal/0/3262485 As said in the ticket comments, I have deleted the bad comment and added a strong apology, and I explained why I need to get access to the account with urgency. Please let me know if I need to do anything extra on my side. Any chance it can be done faster or any policy related to paid users I need to be aware of? Thanks. |
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Replies: 6 comments
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Hey @github-staff any help on this? |
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One thing to note: I am not sure if I need to create the reinstatement request from a different account or the flagged account, since the content of the flagged account is not visible at all. |
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Thanks for posting in the GitHub Community, @Han-Moe-Htet! We're happy you're here. You are more likely to get a useful response if you are posting your question in the applicable category, the Profile category is solely related to conversations around the GitHub product Profile. This question should be in the General category. I've gone ahead and moved it for you. Good luck! |
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Hi @mecodeatlas, thanks for your guidance. I'm still waiting for any info related to the flagged account. |
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Good news, my account has been reinstated today. |
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Good news, my account has been reinstated today.
I have closed the ticket, now.