[2025-03-20] Incident Thread #154517
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❗ An incident has been declared:Incident with Pages Subscribe to this Discussion for updates on this incident. Please upvote or emoji react instead of commenting +1 on the Discussion to avoid overwhelming the thread. Any account guidance specific to this incident will be shared in thread and on the Incident Status Page. |
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Replies: 4 comments 2 replies
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UpdateCustomers may not be able to create or make changes to their GitHub Pages sites. Customers who rely on webhook events from Pages builds might also experience a downgraded experience. |
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UpdateWe have resolved the issue for Pages. If you're still experiencing issues with your GitHub Pages site, please rebuild. |
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Incident ResolvedThis incident has been resolved. |
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Incident SummaryOn March 20, 2025, between 19:24 UTC and 20:42 UTC the GitHub Pages experience was degraded and returned 503s for some customers. We saw an error rate of roughly 2% for Pages views, and new page builds were unable to complete successfully before timing out. This was due to replication failure at the database layer between a write destination and read destination. We mitigated the incident by redirecting reads to the same destination as writes. The error with replication occurred while in this transitory phase, as we are in the process of migrating the underlying data for Pages to new database infrastructure. Additionally our monitors failed to detect the error. We are addressing the underlying cause of the failed replication and telemetry. |
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Incident Summary
On March 20, 2025, between 19:24 UTC and 20:42 UTC the GitHub Pages experience was degraded and returned 503s for some customers. We saw an error rate of roughly 2% for Pages views, and new page builds were unable to complete successfully before timing out.
This was due to replication failure at the database layer between a write destination and read destination. We mitigated the incident by redirecting reads to the same destination as writes.
The error with replication occurred while in this transitory phase, as we are in the process of migrating the underlying data for Pages to new database infrastructure. Additionally our monitors failed to detect the error.
We are add…