Appeal or Reinstatement for a Suspended Organization

[gkeiel]

It is a pleasure to be able to talk to all of you.

I recently created an account for my company in order to upload a webpage and start showing my work in the fields of programming and embedded systems. However, the company account was summarily suspended, and every attempt to request an appeal leads to a dead-end loop, since the account is unable to sign in.

Job opportunities in my field are already quite limited in my country, especially for professionals with a high-level university background. Experiencing an automatic suspension without any apparent human review is therefore discouraging for those trying to undertake and build something legitimate. While it would be easy to upload the repositories under a new account, there is no guarantee the same issue would not happen again. Situations like this naturally push people to look for alternative platforms.

I would like to ask if anyone could point me to the correct way to submit an appeal or have this situation reviewed. I would also like to thank you in advance for any guidance, and I apologize if this is not the appropriate topic for this forum.

Edit:
Adding some context: I am stuck on step 2. After submitting the required form, no ticket is generated and the helper redirects me back to the that exact same page.

[r4wtx]

Suspensions can’t be processed within this service. Only the support of GitHub is allowed to appeal suspension actions. Also, please refrain from opening a new account, as it can create more problems.

You can contact Support here: https://support.github.com/contact

Hope this helps, and good luck.

[gkeiel]

Thank you bangdotnet! I am very grateful for your attention and guidance. I will try that as soon as possible.

[mecodeatlas]

Thanks for posting in the GitHub Community, @gkeiel!

We're happy you're here. You are more likely to get a useful response if you are posting your question in the applicable category, the Discussions category is solely related to conversations around the GitHub product Discussions. This question should be in the General category. I've gone ahead and moved it for you. Good luck!

[shinybrightstar]

Hi @gkeiel,

This community is managed by GitHub employees, but it is not a support forum. The only place to go for answers to account-specific questions like this one is opening a ticket on our Support page.

For account related issues, GitHub Support requires that you contact them from the email address verified on that account. If you haven't already, please submit a request using this form:  https://support.github.com/contact/cannot_sign_in

When completing this step, you won't be required to sign in, but you will need to verify your email address. If you're currently signed into a different account, please sign out first before following the link.

This is a public forum, and the community is unable to assist with nor escalate your ticket, but we can assure you it is in the right place. It will be answered in the order it was received based on our team's resources and the amount of tickets ahead of yours.

As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion. We appreciate your understanding and patience while Support works through your request!

[JulianRobinson484]

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