GitHub Education application stuck – Continue button not clickable + location error

[Liiieeeaaa]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Form Errors & Technical Issues

Hi everyone,

I am currently trying to apply for GitHub Education (Student Developer Pack), but I am unable to complete the application process.

The issue happens at the step where I need to enter my school and continue the application. My school is correctly found and selected, but I cannot proceed further because the “Continue” button does not become clickable in a usable way.

Additionally, when I try to use the “Get Location” feature, I always receive an error message saying “Error Getting Location”. This happens consistently, regardless of my internet connection (I have tested both WiFi and mobile data).

I have already tried the following troubleshooting steps:

-Using different browsers (Safari and others)
-Disabling content blockers / tracking prevention
-Restarting the device
-Switching between WiFi and mobile data
-using a different device
-using a different account

Unfortunately, none of these steps solved the issue.

Because of this, I am stuck in the application process and cannot proceed to the next step. I would appreciate any help or guidance on how to fix this issue.

[Luke-Corwin]

It sounds like you’ve already ruled out most of the common client side issues. Since the problem occurs across multiple browsers, devices, networks, and even accounts, I’d suspect either:

• A temporary issue with the GitHub Education application form itself.
• A problem with the specific school entry in GitHub’s database.
• A backend validation error that isn’t being displayed properly in the UI.

My recommendation would be to open your browser’s developer tools (F12 → Network tab), reproduce the issue, and see if any requests are failing when you select the school or click Continue. That may reveal a more specific error.

At this point, since you’ve tested multiple devices, browsers, and connections, contacting GitHub Education support is probably the next step. Be sure to include screenshots of the disabled Continue button and the “Error Getting Location” message, along with the name of your school and the approximate time the issue occurred.

This doesn’t sound like something you’re doing wrong it sounds more like an issue with the application flow itself.

[AniXDex]

Hi @Liiieeeaaa. Since you've already tried different browsers, devices, networks, and even another account, this sounds more like an issue on GitHub Education's side rather than a problem with your setup. You could try checking whether your browser has location permissions explicitly enabled for GitHub, but given the troubleshooting you've already done, I'd recommend contacting GitHub Support or the GitHub Education team and including screenshots of the disabled "Continue" button and the "Error Getting Location" message. That should help them investigate the issue faster.

If this answer helped point you in the right direction, please consider marking the discussion as answered. It helps others experiencing the same problem find a solution more easily. 🙂