My free usage over I subscribed to pro and paid the amount via CC but still unable to use pro subscription $48 paid. Rasie ticket no response even after 4 days. payment made on 7th june

[jmjohnson66]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Copilot in GitHub

Body

My free usage over I subscribed to pro and paid the about via CC but still unable to use pro subscription $48 paid. Rasie ticket no response even after 4 days. payment made on 7th june. What need to do ?

[github-actions[bot]]

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[v-ember]

Hey

This community is managed by GitHub employees, and is not a support forum. The only place to go for answers to account-specific questions like this one is opening a ticket on our Support page.

There are an extremely high volume of Support tickets right now, yours will be answered in the order it was received based on the amount of tickets ahead of yours. Please open only one ticket per request.

We have also provided more details about changes to Copilot Individual Plans in this discussion and  this discussion, which may be updated if new information becomes available.

As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion. We appreciate your understanding and patience while Support works through your request!

Best of luck!