How to reclaim deleted organization name again, could not find any option?

[bugthesystem]

🏷️ Discussion Type

Bug

Body

Its our product, we wnated transfer but could not, so deleted to re-create and now organization name cant be used.

Org: Funpixel

our app funpixel.ai

Could you please help us? @ziyasal was the owner of the organization before we deleted it.

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[xusnitdinov]

Unfortunately, on GitHub.com, deleting an organization does not make the name immediately reusable.

GitHub's docs say:

• deleting an organization is irreversible
• GitHub cannot restore the content on GitHub.com
• the organization name is not available for reuse for 90 days after deletion

Docs:
https://docs.github.com/en/organizations/managing-organization-settings/deleting-an-organization-account

So if Funpixel was deleted on GitHub.com, the most likely explanation is that the namespace is now in the 90-day hold period.

Important detail from the docs: if the goal was to free the name immediately, the recommended path would have been to rename the organization instead of deleting it.

At this point, I do not think there is a self-service option to reclaim it right away. I would contact GitHub Support and include:

• the deleted org name
• the previous owner username
• the approximate deletion date
• the fact that this is your product / brand name

Support may still tell you to wait for the 90-day hold, but that is the correct official path to confirm what happened in your specific case.

[v-ember]

Hi @bugthesystem ,

This community is managed by GitHub employees, but it is not a support forum. The only place to go for answers to account-specific questions like this one is opening a ticket on our Support page.

This is a public forum, and the community is unable to assist with nor escalate your ticket, but we can assure you it is in the right place. There are an extremely high volume of Support tickets right now, yours will be answered in the order it was received based on the amount of tickets ahead of yours. Please open only one ticket per request.

As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion. We appreciate your understanding and patience while Support works through your request!

[bugthesystem]

Thank you for your response, tho NPM is bloody hard to get in contact, as former MS employee, I'm so disappointed how disappointing these services become.