NPM Account Recovery and Support Phishing

[tamichael90]

🏷️ Discussion Type

Bug

Body

Several months back I effectively pre-registered a package under a new account. I'm at a point where I can publish my package, and am now unable to access my account.

I saw that 2fa changes occurred. I never had 2fa setup, and am now unable to access my account.

I went to the support page on the official npmjs.com site, followed the steps to submit a request for resetting 2fa on my account. The next day, I received an email with a support ticket # from a suspicious email address (npm@githubsupport.com) which is a known fake email address. The email asked for the last 8 characters of my auth token to be responded to via email (NOTE TO OTHERS, DON'T DO THAT). There wasn't really much else in the email.

TL;DR; I can't access my account, and somehow triggered a phishing attempt instead of receiving emails from official npm support only after submitting my request.

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[tamichael90]

Update, it looks scammy but appears to be valid. closing.