URGENT: Account Takeover & Email Changed - Locked out of @Vedant1521

[vedantgupta23mc171-create]

Discussion Type

General

Discussion Content

Hi everyone,

I am in desperate need of assistance from GitHub staff. My account (@Vedant1521) has been completely compromised, and I am entirely locked out. An attacker gained unauthorized access while I was asleep, bypassed my security, and systematically removed my credentials.

I have already submitted an urgent ticket to GitHub Support with screenshot evidence, but because the attacker is actively modifying my account and creating unauthorized repositories, I am posting here in hopes of getting a staff member's attention to freeze the account immediately and give me the access again please.

Here is the exact timeline of the breach (I have all the security alerts that were routed to my spam folder as proof):

1.Unrecognized Sign-in: The attacker signed into my account from a new, unrecognized location.

2.Password Reset: The attacker reset my account password.

3.Malicious Email Added: The attacker added their own email address (rjciuqm652@outlook.com).

4.Social Identity Removed: The attacker removed the Google social login linked to my original account.

5.Original Email Removed: The attacker completely removed my verified primary email address (guptavedant847@gmail.com).

6.Tokens Invalidated: My active account tokens were invalidated, instantly signing me out of all active sessions, including GitHub Desktop.

Because my original email was removed, I am now receiving a "not a verified primary email" error on the password recovery page, preventing me from regaining access through the automated systems.

Could a GitHub staff member please help escalate my support ticket to the Trust and Safety team so they can freeze the @Vedant1521 account and prevent further damage to my repositories and infrastructure and give me the access? I have all the timestamped screenshots ready to verify my identity.

Thank you for your urgent help.

[kimik3codefree]

I am logged in with the mobile also , but can't do anything from here :( (I am the same person who created this support ticket)

Hi @vedantgupta23mc171-create,

This community is managed by GitHub employees, but it is not a support forum. You have done everything necessary on your end by opening a ticket on our Support page.

This is a public forum, and the community is unable to assist with nor escalate your ticket, but we can assure you it is in the right place. There are an extremely high volume of Support tickets right now, yours will be answered in the order it was received based on the amount of tickets ahead of yours. Please open only one ticket per request.

As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion. We appreciate your understanding and patience while Support works through your request!