Student Developer Pack verification rejected 8 times despite valid documents

[naveena-zen]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Re-verification/Repeat Application

Hi everyone,

I'm seeking advice regarding my GitHub Student Developer Pack verification.

My application has been rejected 8 times, even though I've carefully followed the instructions provided in each rejection email.

Here's what I've already done:

• Updated my GitHub profile name to exactly match my academic documents.
• Updated my billing information as instructed for users with a single legal name.
• Captured clear photos using my phone camera, as required.
• Submitted my current semester marksheet and, in some applications, my college ID card.

However, my applications continue to be rejected with reasons such as:

• The text in the photo could not be read.
• The document does not demonstrate current academic affiliation.
• Name verification issues, even after updating my profile and billing information.

I'm unsure what else I should do, as I have addressed every issue mentioned in the previous rejection emails, but the application is still not approved.

Has anyone faced a similar situation? If so, what document or approach finally worked for you? Would obtaining a bonafide certificate be a better option than a semester marksheet or college ID?

Any guidance would be greatly appreciated. Thank you!

[Jeevan-Chandrahas-Naik]

yes upload id card as the proof of document

[Jeevan-Chandrahas-Naik]

with that divice camara

[Koushik-Biswas]

upload college or university id card or pay slip as the proof of document.

[Jeevan-Chandrahas-Naik]

Yes

[ZaheerAhmedkhan65]

I recommend using a bonafide/enrollment certificate instead of a marksheet if possible. Also, make sure your GitHub profile name, billing name, and student document all match exactly. Take a clear photo with your phone in good lighting, without any blur or glare.

If it still gets rejected after that, contact GitHub Education Support because 8 rejections usually need manual review.

Good luck! 👍

[Cybergirl876]

I did all of that and mine is still getting rejected. One thing I noticed is that whenever I capture a clear photo, it photo gets processed then it becomes blurry, what's up with that?