Cannot apply for Student Developer Pack due to country and email restrictions

[sunatulloohh-creator]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

My name is Sunatulloh. I am trying to apply for the GitHub Student Developer Pack, but the automated application system completely blocks my submission due to location and VPN errors. Furthermore, my college does not issue student email addresses to individual students.

I am currently enrolled at the Volgograd College of Management and New Technologies named after Yuri Gagarin (Russia). I use GitHub strictly for my personal non-commercial education, learning computer science, and practicing coding.

I have my official student ID with a clear English translation completely ready. Could a GitHub Education staff member or moderator please look into my case and open a private ticket for me so I can upload my verification documents securely?

Thank you so much for your understanding and support!

[trtajim]

Hi Sunatulloh,

A couple of suggestions that might help move this forward:

I'd skip waiting on this Discussions thread — it's mostly community-run and staff rarely respond here. Instead, go straight to support.github.com and open a ticket, selecting "GitHub Education" as the category. That routes to actual staff rather than the public forum.

In the ticket, I'd include:

Your student ID with the English translation attached
A clear explanation of the two separate issues: the automated system flagging your location/VPN, and your college not issuing individual student emails
A direct request for manual verification, since there's an alternate review path when automated checks fail

For the missing school email, a student ID (front and back, showing your name, institution, and validity dates) plus a short enrollment letter from your college is often enough to get through manual review without a .edu-style email.

For the VPN/location flag, I'd state clearly in the ticket whether or not you're actually using a VPN — the automated system sometimes misflags normal traffic from certain regions, and support can manually override it once they see your documents.

Hope that helps — worth posting back here with what you hear, it could help others running into the same wall.