School domain @dukwang.ms.kr mapping issue / Not recognized (South Korea)

[purnpadosori]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

School Email/Domain Issues

Hi everyone,

Hello,
I am a teacher at an accredited public middle school in South Korea.

When applying for GitHub Teacher benefits:

The school listed in the database is "Du Gwang Middle School" (with a space).

However, our official school email domain is @dukwang.ms.kr (without a space).

School Website: http://dukwang.ms.kr

Because of this spelling mismatch, the automated system blocks my application with the error:
"GitHub Education benefits are currently only available for accredited degree or diploma granting schools."

Could a GitHub Education admin please update the domain mapping for Du Gwang Middle School to include @dukwang.ms.kr?

Thank you!

[TheJudge26]

Since you have posted this under the School Email/Domain Issues category and provided all the necessary details (the database name, your actual domain, and the school website), you are in the exact right place. The GitHub Education team monitors this specific category to manually verify and add missing or mismatched domains to their system.

What to expect next:

• You will need to wait for a GitHub Education staff member to review this discussion. They will reply directly to your thread once they have updated the database to map @dukwang.ms.kr to "Du Gwang Middle School".
• Due to the high volume of applications and domain requests, this manual review process can sometimes take a couple of weeks.
• Once a staff member confirms the domain has been added, you will be able to go back to the application page and apply seamlessly.

If you are in a rush and the application portal allows you to bypass the email error by uploading evidence (some regions allow this fallback), you can try uploading a clear, official document like a faculty ID card or an official letter of employment on school letterhead.

[hoangperry]

To turn "right category" into a concrete path — domain-mapping corrections have a specific route:

1. File it at https://support.github.com/contact/education as an institution record correction, not as an application appeal. State exactly what you posted here: the database lists "Du Gwang Middle School", the official domain is dukwang.ms.kr, and the school website is http://dukwang.ms.kr. Requests that name the wrong record, the correct domain, and independent evidence (the website; a NEIS listing if you have one) are the ones that get actioned quickly, because the fix is a one-line database edit on their side.
2. Until the mapping is corrected, more application attempts will keep failing identically — the automated check can't be argued with from the form, so save your attempts.
3. Once they confirm the domain is attached to the school record, reapply with your school email verified on the account, plus an employment document photographed by camera (name matching your profile and billing name exactly).

Romanization mismatches like this (Du Gwang / Dukwang) are a recurring issue for Korean schools in their database, so the support team has seen this exact shape of request before — it's fixable, just not from your side.