My GitHub account fsh114514 was flagged - profile and repos return 404, cannot appeal

[fengsihanaaa]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Other

Body

Hi everyone,

My GitHub account fsh114514 has been flagged: my profile page
(github.com/fsh114514) and all of my public repositories return 404, and
the account is invisible in search. I can still sign in, and I have not
violated the Acceptable Use Policy - I believe this is a false positive
from an automated anti-abuse script.

The problem is that I cannot appeal: every support form (contact/account,
reinstatement, cannot_sign_in) redirects to SMS verification, and I don't have available phone numbers. Emails to
support@github.com also bounce back. This looks like the same issue
reported in discussions #188364, #185240 and #141322.

I would really appreciate any help or a staff review of my account. I am
happy to verify ownership (username, verified email, repository list)
through any alternative method.

[yapcent]

GitHub Community forum members and staff cannot directly inspect or unflag account profiles in public discussions due to privacy and security policies, but the following steps outline how to navigate the support system and submit an official appeal:

1. Accessing the Support Form

SMS Verification Workaround: The GitHub Support portal (support.github.com) enforces SMS verification on flagged account forms to block automated ticket spam. Using a trusted physical mobile phone number (such as a friend's or relative's phone) strictly to receive the one-time verification code is often the fastest route to access the reinstatement form.

Submit via Incognito / Logged-Out Mode:

Open a private or incognito browser window.

Navigate directly to https://support.github.com/contact.

Select Account or sign-in issues and submit the ticket while completely signed out, using the exact verified email address associated with the fsh114514 account.

2. Key Support System Rules

Deprecation of Direct Email: Inbound emails to support@github.com are permanently disabled and automatically bounce. All ticket requests must originate through support.github.com.

Automated Spam Flags: Automated anti-abuse scripts trigger a hidden profile state (returning 404 pages for repositories and profiles). Once a ticket is logged, GitHub's Trust & Safety team manually verifies account legitimacy to remove the flag.

3. Community Thread Escalation

GitHub Community Managers routinely monitor account flag threads. If a support ticket is successfully generated through the web portal, reply to this thread with the assigned ticket ID so a staff member can escalate it internally.