Rejection when applying to GitHub education

[raichelgonzalez-gig]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Form Errors & Technical Issues

Hi everyone,

I am Raichel, a student from Spain. I have tried a couple of times to join the GitHub education platform but when capturing the photo of the transcript, there is no way it captures it correctly. I already completed every recommendation, but still keep getting rejected. I am wondering if there is way to upload directly the university enrolment letter so it can clearly be read by the admissions team… thank you!

[whoismehfooz]

HI,

The issue may be related to the document upload or verification process.

You can try uploading a clear photo or PDF of your official university enrollment letter. Make sure your full name, university name, and current enrollment date are clearly visible.

If the document is already correct but the application is still rejected, I recommend contacting GitHub Support through the official support page and explaining the issue. Include your application details and ask whether there is an alternative way to submit the document.

I hope this helps you complete your verification.