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GitHub Enterprise downgraded after billing issue – payment fixed but access still restricted #207438
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kehatietosamumakinen
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GitHub Enterprise downgraded after billing issue – payment fixed but access still restricted
#207438
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Our GitHub Enterprise was downgraded after a billing issue. Two new working payment methods have been added succesfully (CC and Azure billing), but the account is still restricted and GitHub Copilot access has not been restored.
There doesn’t appear to be any self-service way to manually retry the outstanding charge and support is not answering.
Support ticket: #4744863
Has anyone seen this before, or know the fastest way to get the billing state refreshed/restored?
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