Student application rejected 3 times despite valid enrollment document

[osmankaancesur]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

My GitHub Education student application has been rejected three times.

For my first two applications, I used official student documents from the Turkish e-Devlet system, issued by the Ministry of National Education of the Republic of Türkiye.

For my third attempt, I obtained a new English, signed and stamped enrollment certificate directly from my school, dated September 11, 2026 and confirming my Grade 12 enrollment for the 2026–2027 academic year.

The latest rejection says the school name, date, and name information are missing or unreadable, even though they are clearly present and my GitHub profile and billing information match the document.

What else can I change before reapplying?