Purging of reported github issues in the repository

[Kotambail-Hegde]

🏷️ Discussion Type

Bug

Body

This is w.r.t the Issues reported in https://github.com/Kotambail-Hegde/Masquerade-Emulator/issues

As of last week, around ~100 issues were in open and another ~100 issues were in closed state for the above repo. Many of then were reported by user ScottNash042 but as of yesterday, I see that this account no longer exists (not sure why but none of my business) but all the issues reported by this user, the discussion regarding the debugs, the results etc. which I had done and was hosted in the description of the issues are all lost now. For some reason, the all the issues reported by the above said user also seems to be purged as well. This is a huge blow to the lot of hours of debug done by developers which we were hoping to be documented in these Issues.
We can stop the user from creating more issues but should not have purged such important debug details. Even though the issue was created by the above said user, It had contribution from other developers on Root Causing or Feature Design. Can you please look into this and help in restoring at least these data temporarily at least if not permanent so that it can be stored in a separate safe space.

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[willtechdev]

@Kotambail-Hegde the issues are most likely hidden, not deleted, and only GitHub Support can restore them.

When an account is deleted normally, the issues and comments it created in other people's repos stay and move to @ghost. Here they're gone, and the API returns 404 for them (for example GET /repos/Kotambail-Hegde/Masquerade-Emulator/issues/17). A deleted issue returns 410 Gone instead, so this points to GitHub having taken action on that account, which hides its content.

Open a ticket at https://support.github.com with the repo and a few of the missing issue numbers, and ask for the issues to be restored or exported.

Docs:

• https://docs.github.com/en/account-and-profile/concepts/account-management#about-deletion-of-your-personal-account
• https://docs.github.com/en/rest/issues/issues#get-an-issue

If this solves it, please mark it as the answer so others can find it.

[Kotambail-Hegde]

Tried to raise a ticket but it got auto closed in few seconds. I guess github free user cannot create a support ticket.
https://help.github.com/ticket/personal/0/4806049

[willtechdev]

@Kotambail-Hegde on the Free plan, Support only takes tickets about account, security and abuse issues. Other topics get auto-closed and pointed back here, which is likely what happened. Try again and pick an option under account or abuse, explaining that issues in your repo disappeared after action was taken on another account.

Docs: https://docs.github.com/en/support/learning-about-github-support/about-github-support