GitHub Education application repeatedly rejected even though my academic document and billing name match

[vishalsrichandravarma-png]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

Hello GitHub Education Community,

I am a currently enrolled B.Tech student at Amrita Vishwa Vidyapeetham, Amaravati.

My GitHub Education application has been rejected multiple times. The latest rejection says:

"Please ensure that your academic affiliation document contains your last name exactly as it appears in your GitHub billing information."

My official academic document shows my name as:

PINNAMARAJU VISHAL SRI CHANDRA VARMA

My GitHub billing information is:

First name: PINNAMARAJU VISHAL SRI CHANDRA
Last name: VARMA

My GitHub profile also contains my full name, and my university email address is verified on my GitHub account.

I have already tried correcting the information, signing out and signing back in, and submitting my official university grade sheet. The application continues to be rejected with the same name-verification message.

I have now attempted the application multiple times and would like to know what specific information the automated verification system is detecting as a mismatch.

What should I change before attempting another application?

Thank you.

[github-actions[bot]]

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