GitHub Android app not sending push notifications

[mrrpsyche]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Android

Body

The GitHub mobile app is not providing push notifications on my Android device. Notifications are enabled in both the GitHub app and Android settings, but I don't receive push notifications for GitHub activity.

I can see the notifications in the GitHub notification inbox/email, so the notifications themselves are being generated, but the mobile push notification is not being delivered.

Device: Narzo 50i (Android 11)
GitHub app: Latest available version

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[md-owais9956]

Since the notifications are appearing in the GitHub notification inbox/email but not as Android push notifications, this seems to narrow the problem down to the mobile push-delivery layer rather than GitHub's notification generation itself.

A few things I'd check specifically on Android 11:

1. Battery optimization

   On some Android devices, especially Realme/OPPO-family devices, background battery management can restrict apps from receiving push notifications.

   Check:
   Settings → Battery → Battery Optimization → GitHub → Don't optimize

   Also check whether GitHub is allowed to run in the background.

2. Auto-launch/background activity

   If the device has an app-management setting for auto-start or background activity, make sure GitHub is allowed there as well.

3. Notification channels

   Android can disable individual notification channels even when the application's main notification permission appears enabled.

   Check:
   Settings → Apps → GitHub → Notifications

   and verify that all relevant GitHub notification categories/channels are enabled.

4. Test on another network

   Try both Wi-Fi and mobile data. If push notifications work on one but not the other, that would point toward network-level filtering rather than the GitHub app itself.

5. FCM registration

   Since push notifications are generally delivered through Google's push infrastructure, reinstalling the GitHub app can be useful as a diagnostic because it forces the application to obtain a fresh push-registration token.

   I'd test:

   • Sign out of GitHub
   • Clear GitHub app data/cache
   • Uninstall/reinstall the app
   • Sign in again
   • Trigger a test notification

If notifications still don't arrive after a clean reinstall while GitHub's notification inbox continues to receive them, I'd suspect either an issue with the app's push-token registration/delivery or a device-specific Android compatibility issue.

It would also be useful to know whether all GitHub push notifications are missing or only specific types such as mentions, issue/PR activity, reviews, etc. That distinction could help determine whether this is a notification-channel configuration issue or a complete push-delivery failure.

[mrrpsyche]

@md-owais9956 thank you for response, I tried almost 5 ways that u provided but it doesn't work.

1. Reinstall of github app
2. Disable battery optimization(soo android doesn't stop its background uses)
3. There isn't any disable category of notification in android device for github

Well currently, I didn't checked on another network channel.
If i get any postive respone then I'll inform you.

[BABANFATI1080]

Hi

[mrrpsyche]

Hi

[mrrpsyche]

Can u write in english

[abinjoyal]

I’ve seen similar notification issues on Android where notifications are generated but don’t reach the device. Since the notifications are visible in the GitHub inbox and email, it seems like the issue may be specifically with push delivery. It would be helpful to check whether battery optimization or background activity restrictions on Android 11 are affecting the GitHub app. Hopefully this can be investigated for affected devices.

[mrrpsyche]

Does disable battery optimization worked on your device to resolve this issue?

[abinjoyal]

I haven’t tested disabling battery optimization on my device yet, so I can’t confirm whether it fixes the issue. It’s something I suggested checking because Android can restrict background activity for apps. If you try disabling it and the notifications start working, that would be a useful clue that the issue is related to background restrictions.

[4Raisan]

One distinction worth checking before another reinstall: an item appearing in the web/email inbox does not automatically mean that the same event is configured for mobile push. GitHub’s documentation lists mobile push for direct mentions, issue/PR assignments, review requests and deployment approval requests, and also documents an optional Working Hours schedule.

On Android, check Profile → Settings → Configure Notifications, then Working Hours. For a controlled test, have another collaborator directly @mention your account in a test issue while direct-mention push is enabled and you are inside the configured hours (or have custom hours disabled). Confirm that exact mention reaches the inbox. Repeat once on Wi-Fi and once on mobile data, since you noted that network comparison is still outstanding.

If that eligible event reaches the inbox but never the device on either network, record the UTC test times, exact app version (rather than “latest”), Android version and event URL for a mobile Support report. That avoids repeating the battery/reinstall steps you already ruled out and separates event-selection/schedule issues from push delivery.

Docs: https://docs.github.com/en/subscriptions-and-notifications/get-started/configuring-notifications