Education benefits blocked even though my academic domain is recognized

[Lau5re]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

School Email/Domain Issues

Hi everyone,

Hello,

I am currently enrolled in the Bachelor Développement Informatique, 3ème année program at Sup De Vinci in Nantes, France.

I am trying to apply for GitHub Education benefits, but my application is blocked immediately with the following message:

“GitHub Education benefits are currently only available for accredited degree or diploma granting schools. Your code school, boot camp, or other organized informal learning institution may apply to become a GitHub Campus Partner.”

However, GitHub has already verified my academic email domain and identifies my school as:

Sup De Vinci - Information Systems Engineering

My program is associated with RNCP 38478.

I would like to understand why my Education application is being blocked even though GitHub recognizes my academic domain and institution.

Has anyone encountered the same issue with Sup De Vinci, or knows whether this specific program is currently eligible for GitHub Education benefits?

I can provide proof of enrollment if necessary.

Thank you!

[GYSK-KRISH]

You can post a community answer like this:

Hi,

Based on GitHub Education's eligibility requirements, simply having a recognized academic email domain does not automatically qualify a student for GitHub Education benefits. GitHub requires students to be enrolled in a degree- or diploma-granting program at an accredited institution.

In your case, GitHub recognizing the Sup De Vinci email domain only means that the institution's email domain is known to GitHub. It does not necessarily mean that every program under that institution is eligible for the Student Developer Pack.

Since your programme is associated with RNCP 38478, it may be worth confirming whether GitHub considers this qualification equivalent to an accredited degree or diploma for GitHub Education purposes. The automatic message suggests that the programme or institution may currently be classified as a code school, bootcamp, or non-degree educational provider within GitHub's verification system.

I would recommend:

Contacting GitHub Education Support directly.
Providing proof of enrolment, your student ID, and documentation showing that RNCP 38478 is a recognised diploma programme.
Asking GitHub whether the Sup De Vinci Bachelor Développement Informatique programme is currently eligible for GitHub Education verification.

GitHub's documentation states that students can use documents such as an enrolment verification letter, transcript, class schedule, or student ID to verify eligibility.

Hopefully a GitHub Education staff member can clarify whether this is a programme-classification issue or a verification error.

Helpful official resources
GitHub Education application guide: https://docs.github.com/education
GitHub Student Developer Pack: https://education.github.com/pack
Video

A useful walkthrough of the GitHub Student Developer Pack application process: https://www.youtube.com/results?search_query=GitHub+Student+Developer+Pack+application+tutorial

This answer explains the most likely reason: recognized email domain ≠ automatic eligibility. GitHub separately checks whether the programme is considered an accredited degree or diploma-granting course.

[GYSK-KRISH]

Hi,

Based on GitHub's eligibility requirements, having a recognised academic email domain and being eligible for GitHub Education are not the same thing.

GitHub recognising your school as "Sup De Vinci - Information Systems Engineering" only confirms that the institution and its email domain exist in GitHub's verification system. The Student Developer Pack, however, requires students to be enrolled in an accredited degree- or diploma-granting programme.

The message you received suggests that GitHub's verification system may currently classify your programme or institution differently, even though the domain itself is recognised.

Since your programme is associated with RNCP 38478, there are a few possible explanations:

GitHub may not have full accreditation information for this specific programme.
The programme may be incorrectly categorised in GitHub's database.
Additional manual verification may be required.
The institution may need to provide further accreditation details to GitHub Education.
Recommended Steps
Step 1: Gather Supporting Documents

Prepare the following:

✅ Student ID card
✅ Current enrolment certificate
✅ Recent transcript or class schedule
✅ Official programme webpage
✅ Evidence showing RNCP 38478 recognition
✅ Screenshot of the GitHub Education rejection message

Step 2: Submit a Support Request

Contact GitHub Education Support and include the following information.

Support Request Template

Subject: GitHub Education Application Blocked Despite Recognised Academic Institution

Hello GitHub Education Team,

I am a student enrolled in the Bachelor Développement Informatique (3rd Year) programme at Sup De Vinci, Nantes, France.

When applying for GitHub Education benefits, my application is immediately blocked with the following message:

"GitHub Education benefits are currently only available for accredited degree or diploma granting schools. Your code school, boot camp, or other organised informal learning institution may apply to become a GitHub Campus Partner."

However, GitHub successfully recognises my academic institution and email domain as:

Sup De Vinci - Information Systems Engineering

My programme is associated with RNCP 38478.

I would like to request a review of my eligibility and clarification regarding whether this programme qualifies for GitHub Education benefits.

I have attached:

Proof of enrolment
Student identification
Programme information
Accreditation/recognition details for RNCP 38478
Screenshot of the rejection message

Could you please confirm whether:

My programme is currently eligible for GitHub Education?
Additional verification documents are required?
This may be a classification or verification error?

Thank you for your time and assistance.

Kind regards,

[Full Name]
[GitHub Username]
[Academic Email Address]

Official Resources

GitHub Education https://education.github.com

Apply to GitHub Education https://docs.github.com/en/education/about-github-education/github-education-for-students/apply-to-github-education-as-a-student

GitHub Education Support https://support.github.com

Official Videos

GitHub Education YouTube Channel https://www.youtube.com/@GitHubEducation

GitHub YouTube Channel https://www.youtube.com/@GitHub

Student Developer Pack Overview https://education.github.com/pack

Community Tip

Several students have reported situations where a school domain was recognised but the programme required manual review. Providing clear enrolment documentation and accreditation information usually gives GitHub Education staff the information needed to determine eligibility.

If GitHub staff respond to your discussion, please share the outcome, as it could help other Sup De Vinci students facing the same issue.

[GYSK-KRISH]

🔒 Privacy & Security Tips Before Uploading Attachments

Before submitting documents to GitHub Education Support or posting screenshots publicly in a GitHub Community discussion, review your files carefully.

✅ Safe to Include
Student name
Institution name
Programme name
Academic email domain
Current enrolment status
Academic year or semester
RNCP programme reference (RNCP 38478)
⚠️ Consider Hiding or Redacting
Student ID number
Government-issued identification numbers
Date of birth
Home address
Personal phone number
Personal email addresses (other than your academic email if needed)
QR codes or barcodes on student cards
Financial information
Internal school account numbers

📄 Document Upload

For documents submitted directly to GitHub Support:

✅ Enrolment Certificate
✅ Student Card
✅ Official Transcript
✅ Programme Information Page

When possible, upload official PDFs rather than photographs. Official documents are generally easier for reviewers to verify.

🌐 Public Discussion vs Private Support

GitHub Community Discussion (Public)

Visible to everyone.
Share only minimal information.
Use redacted screenshots.

GitHub Support Ticket (Private)

Better place for enrolment documents.
Allows GitHub staff to review proof of student status directly.
Reduces exposure of personal information.
🔍 Before Clicking “Submit”

Quick checklist:

Removed address and phone number
Hidden student ID if not required
Removed QR codes/barcodes
Confirmed documents show current enrolment
Included programme name and RNCP 38478 reference
Added screenshot of the GitHub Education rejection message
Verified all uploaded files contain only necessary information

Community Tip: If you create a GitHub Community post, share only the rejection message and programme details publicly. Keep enrolment certificates, student IDs, and other supporting documents for your private communication with GitHub Education Support. This helps protect your personal information while still giving moderators enough context to investigate the issue.

[Lau5re]

Hi,

Thank you for the clarification.

I checked the official information about my programme, and I believe there may be a classification issue that could explain the rejection.

I am enrolled in the Bachelor Développement Informatique (3rd year) at Sup De Vinci, Nantes, France.

According to the official France Compétences registry, RNCP 38478 is a Level 6 professional qualification titled:

“Coordinateur de projets informatiques (infrastructures cloud, applicatives ou data)”

The certification is officially registered with France Compétences until December 21, 2028, and the certificate issuer is Association Sup De Vinci (CFA Léonard de Vinci).

The official Sup De Vinci programme page also identifies RNCP 38478 as the qualification prepared by the programme.

At the same time, GitHub recognizes my academic domain and identifies my institution as “Sup De Vinci - Information Systems Engineering”, but the Education application is immediately blocked with the message stating that my school is not an accredited degree or diploma-granting institution.

Since individual manual application reviews are no longer available through Support, could someone from GitHub Education clarify how Sup De Vinci and/or the RNCP 38478 programme is currently classified in the GitHub Education system?

In particular, I would like to understand whether:

• Sup De Vinci is currently eligible for the Student Developer Pack;
• RNCP Level 6 qualifications are considered eligible under GitHub Education's requirements;
• or whether this specific programme/campus is currently classified differently in GitHub's system.

I can provide the official programme and France Compétences documentation if needed.

Thank you for your help.