Historical contributions missing from my old deleted GitHub account

[Sahana-tech369]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Code Search and Navigation

Body

Hello GitHub Community,

I need help with my historical GitHub contributions.

My old college GitHub account was deleted, and my repository history was transferred to my new GitHub account.

New account: Sahana-tech369

Repository:
https://github.com/Sahana-tech369/student-demo

My historical commit email addresses are already added and verified on my new account:

sahanakanasogi@gmail.com
sahana.24cs121@sode-edu.in

Today's contributions are appearing correctly on my new account, but many old green contribution days from my deleted college account are still missing.

The repository history is preserved, and the commits are on the main branch.

One example historical commit is:
8cd2e820435fc588f47a11be699de4eb56d0b5d9

I have already added and verified the historical email addresses and waited for the contribution graph to update.

Could someone please help me understand why my historical contributions are still missing from my new account and whether the contribution graph can be restored?

Thank you.

[kgeminicdev]

I looked at the public history of student-demo and there's a clear pattern:

• 57 commits from Sept 20–29 are authored with sahana.24cs121@sode-edu.in, and none of them appear on your contribution graph.
• 22 commits from Sept 30–Oct 5 are authored with sahanakanasogi@gmail.com, and they all appear.

Your setup looks right: the repo isn't a fork, the commits are on main, and GitHub's API already links both email addresses (including the example commit 8cd2e82) to Sahana-tech369. So it isn't a missing email or wrong branch.

What's different about the college address is that it was verified on your old, deleted account first. The commits made with it appear to still be counted against that old account and haven't been recalculated for your new one. There isn't a setting you can change for that; it needs a recount on GitHub's side.

I'd open a ticket at https://support.github.com (Account → contributions) with the evidence above: the email, the date range, and an example SHA. Ask them to recalculate contributions for sahana.24cs121@sode-edu.in on your account. Including the specific numbers usually gets it handled faster than a general "my graph is missing" request.

[Sahana-tech369]

Thank you for taking the time to investigate this. I appreciate your help. Could you please help me get the 57 historical contributions recalculated and reflected on my new account?

[kgeminicdev]

I'd like to, but only GitHub Support can recalculate a contribution graph; no community member has access to that. Here's the quickest way to get it done:

1. Go to https://support.github.com/contact while signed in as Sahana-tech369.
2. Choose the account / profile category (contributions graph) and describe the problem.
3. Paste something like this:

My contribution graph is missing 57 commits authored with sahana.24cs121@sode-edu.in in Sahana-tech369/student-demo (Sept 20–29, 2026), for example commit 8cd2e820435fc588f47a11be699de4eb56d0b5d9. The address is verified on my account and the commits already show as mine, but they don't appear on my contribution graph. My newer commits with sahanakanasogi@gmail.com appear normally. The college address was previously verified on an old account that has since been deleted. Could you please recalculate the contributions for this email on my account?

Support replies by email, usually within a few days. Once they reindex it, the missing days should appear on your graph.

[Sahana-tech369]

I’m using GitHub Free, so the Support ticket flow returns me to the account selection page. Is there any way for this contribution reindex request to be escalated through Community or another free support channel?

[kgeminicdev]

GitHub Free does include Support for account issues. From About GitHub Support: "If your account uses GitHub Free, you can speak to GitHub users and staff on the GitHub Community discussions for most issues, and you can contact GitHub Support to report account, security, and abuse issues." Missing contributions on your profile is an account issue.

When the form shows the account selector, choose your personal account (Sahana-tech369) and continue, then pick an account-related topic. If it keeps sending you back to the selector, try a private window or another browser. There's no way to escalate from a community discussion, so the ticket is the route that works.

[Sahana-tech369]

I tried the GitHub Support portal several times, including in an Incognito window, but the “Create ticket” flow keeps returning me to the account selection page.
My issue is an account-related contribution graph problem. Could a GitHub staff member please advise how I can submit this account issue to Support or otherwise have my historical contributions reindexed?