Student application auto-rejected ~8 times, no reasons given — request manual review

[TaoTheReaper]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Re-verification/Repeat Application

Hi everyone,

Username: @TaoTheReaper
My student application has been auto-rejected about 8 times (Oct 4–6, 2026). My GitHub profile name and billing name are both "Daniele Taormina", matching my school record. I am an active, enrolled student at Penn Foster High School (enrolled 11 Aug 2026, active through 11 Aug 2029, program: High School Diploma).

The latest rejections give NO specific reason at all — the automated verifier seems unable to read my school portal screenshots. Could a staff member please review my application manually? I can provide any additional proof needed. Thank you.

[c20744531]

Hey, I'm not GitHub staff, so I can't review it, and other users can't either. Only GitHub Education support can do a manual review. Here's what I'd try:

Stop reapplying for now. Eight rejections in three days probably won't help. Wait before you try again.
Swap the portal screenshot for an official letter. Ask your school for an enrollment verification letter on letterhead. It should show your full name, the school name, that you're currently enrolled, and a recent date. Screenshots of portals are a common reason for auto-rejections because the system struggles to read them.
Take a clean photo or scan. Good light, the whole page in frame, nothing cropped or blurry.
Use the GitHub Education support form. Explain that you keep getting auto-rejected with no reason, say what school you attend, and ask for a manual review. That's the proper way to reach a human.
Check your profile details. Your name should match the document, and if your school gave you an email address, add and verify it on your account.

[samus-aran]

Hi @TaoTheReaper

The latest rejections give NO specific reason at all — the automated verifier seems unable to read my school portal screenshots.

When we had a quick look it does state that your latest evidence contains keywords indicating that it may be an acceptance letter. Only proof of current academic enrollment is acceptable. We would recommend you try using a screenshot of the portal (again).

Also ensure your location is on and accurate (not through a VPN) and you ensure your billing address is current (and also accurate).

All applications must go through GitHub Education Benefits Application form. We are unable to provide manual reviews or upload links for individual applicants.

[gsdev-br]

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