GitHub Copilot is currently unavailable for accounts billed through Azure

[sh-timwong]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Copilot in GitHub

Body

Hello GitHub Community,

We cannot enable GitHub Copilot for our organization. The Copilot settings page displays this message:

“GitHub Copilot is currently unavailable for accounts billed through Azure.”

Could someone help clarify:

• Is this a current restriction on new Copilot subscriptions billed through Azure, or an account-specific activation issue?

[Disachakraborty]

hello there ,
Check Billing in your org or enterprise settings and confirm the Azure subscription is connected and shows as active.
Confirm the Azure subscription is a standard, metered one, not a sponsorship or legacy type. The Azure admin can check this.
Open a GitHub Support ticket with your org or enterprise slug, the Azure tenant and subscription IDs, and this screenshot. Ask whether Copilot is blocked for your account and why.
If you're not an owner or billing manager, forward this to someone who is, since members can't change billing.

I hope this will help you.

[gleissonricardo]

I'm experiencing the exact same issue.

Our GitHub account is correctly linked to an Azure subscription, and billing for other GitHub services is working normally through Azure.

However, when trying to enable GitHub Copilot, we receive the error: "GitHub Copilot is currently unavailable for accounts billed through Azure."

Interestingly, we have another environment where GitHub Copilot billing through Azure is working perfectly fine, using the same billing model.

I've already opened a support ticket but haven't received any response so far.

The Azure billing integration is clearly working, and since Copilot billing works in another environment, the issue seems to be specific to this GitHub account or enterprise configuration.

Could someone from GitHub clarify why this is happening and whether there is a fix or workaround available?

[VNNIC]

I got the same issue
GitHub Copilot is currently unavailable for accounts billed through Azure while I'm not in Enterprise Account yet

[kshaikmsft]

+1 same issue

[JamiePhonic]

Same here. I opened a support issue for this 4 days ago but no response as yet.

The message seems too generic to be related to an unsupported Azure Subscription type, but maybe I'll try creating a new PAYG subscription in Azure and try again.

[ts-ribi]

+1

[MnoRuth]

Same here...

[kvdaatselaar]

Same here, support tickets was created 2 weeks ago, no response yet...

[gonen-cloudedge]

Same issue here. I've opened a support ticket and spoken with contacts at both GitHub and Microsoft, but unfortunately, there is still no clear answer about what's causing the issue, what the current guidelines are, or when and if GitHub will allow GitHub Copilot to be paid for through Azure subscriptions again.

[ProfitCoder]

I have the same issue....

[mehdi-jawad-dvt]

Same here...

[gonen-cloudedge]

support can approve to use Azure subscription for Copilot but they are overwhelmed with Requests so it take them a long time to answer , hope they will reopen the option in the future

[BritonWells]

Same for us as we transitioned between subscriptions we've lost our ability to bill to a new azure sub, blocking access to copilot now for the org

[BenkhiraAhmedBaderEddine1]

Hello,

This message may be related to your organization's Azure billing configuration or subscription eligibility. I recommend checking GitHub's official documentation on [supported payment methods](https://docs.github.com/en/billing/reference/supported-payment-methods) and verifying your organization's billing settings.

If the issue persists, contact [GitHub Support](https://support.github.com/contact) with a screenshot of the error so they can confirm whether your specific Azure subscription is eligible for GitHub Copilot.

I hope this helps!