Request for Guidance on Suspended GitHub Account – Reinstatement Request Awaiting Response

[tusharraj5792]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Other

Discussion Details

Hello GitHub Community and Support Team,

I'm posting from my alternate GitHub account because my primary account, @NaviotKaur01, is currently suspended and I cannot sign in to access my existing support tickets.

I would appreciate some guidance on the appropriate next steps for my reinstatement request.

Here is what has happened so far:

My primary GitHub account was suspended, and the suspension page states that access was restricted due to a Terms of Service violation.

I submitted an official reinstatement request through GitHub Support.

I received a response from a support representative named Cora, who asked me to explain how I intended to use GitHub.

I replied and explained that I use GitHub for legitimate software development, including private repositories for client and company projects, source-code management, collaboration, pull requests, code reviews, and deployment workflows.

I subsequently followed up because I had not received another response, but I am still waiting for an update.

I have also previously encountered suspicious activity involving my development environment and Git repositories. I cannot confirm whether this is related to the suspension, but I would appreciate clarification if any specific activity needs to be addressed.

GitHub is an important part of my regular development workflow, and I would like to resolve this matter through the proper process. I am willing to provide any additional information required and comply with GitHub's Terms of Service and Acceptable Use Policies.

Since I cannot access the suspended account's support portal, could a GitHub Community team member please advise me on the appropriate way to follow up on my existing reinstatement request?

I understand that account reinstatement decisions must be handled by GitHub Support. I am not asking anyone to bypass that process; I am simply seeking guidance on how to ensure my existing request can be reviewed.

Thank you for your time and assistance.

[github-actions[bot]]

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