Free Marketplace App: Security and compliance save returns 500 #210808
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The Why It's Throwing a 500 Error
The WorkaroundTo get the form to persist successfully without misrepresenting your legal standing:
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I maintain the Firedrill CI GitHub App and am completing its free-only Marketplace draft at https://github.com/marketplace/firedrill-ci/edit. The Security and compliance form at https://github.com/marketplace/firedrill-ci/security_compliance repeatedly returns GitHub's 500 page ("Looks like something went wrong!") when saving. A separate fresh GET confirms that the submitted fields did not persist.
Reproduction on October 20, 2026:
Contact information, listing description and a Free plan are saved. Two-factor authentication is already Enabled on the owner account (confirmed in account security); no authentication changes are requested. The public organization email also remains pending verification, with no expected verification message found in the monitored business mailboxes.
Is there a supported way to save security disclosures for a free-only App without making an inapplicable trader declaration, or can the Marketplace team investigate this server error? The current support contact flow has no Marketplace technical category, so I am reporting it in Apps, API and Webhooks. This is not a billing dispute and no charge or paid plan is involved. Happy to provide further non-sensitive reproduction details through the correct support route.
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