<title>Railway verification problems

[Raul1551]

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Hello everyone, I have the following problem:

I have created a new GitHub account and hosted several repos on it, so far so good. The problem starts when I want to upload my repos to Railway and this platform tells me that the GitHub account cannot be verified for being too new or for having risky repos, which I don't understand very well.

Could you explain me why this happens and how can I solve it?

Thank you very much in advance

[jge162]

you may need to provide additional information to verify your identity and prove that your account is legitimate.Meaning, you need to reach out to Railway support team to explain the situation.

Another way to solve this problem is to wait for your GitHub account to establish a history of activity and have more repos hosted on it, which will increase the account's reputation and make it more trustworthy.

[RoMANzhula]

Решилась Ваша проблема в данном вопросе?
Так же имею данную проблему.

Has your usage issue been resolved?
There is the same problem.

[dano11960]

pay my friend that's what its all about $$$$$$

[bwithai]

@jge162 you are right if your account have more repos and history it not showing this. thank you

[ghostinhershell]

Hey there! 👋

Thanks for posting in the GitHub Community, @Raul1551! We're happy you're here. You are more likely to get a useful response if you are posting your question in the applicable category. The Accessibility category is a place for our community to discuss and provide feedback on the digital accessibility of GitHub products. Digital accessibility means that GitHub tools, and technologies, are designed and developed so that people with disabilities can use them.

I've gone ahead and moved this to the correct category for you. Good luck!

[12Shantanu]

I am also facing the same problem while verifying my GitHub account in railway app

[mrescorciagomez]

Hi
Did you solve it @Raul1551 ?

[shayanSh78]

solved?

[dzelilatin]

I got the same message, I went on my email used for GitHub and searched in old emails but couldn't find an email saying "Verify your address". I thought maybe I deleted the email since I delete emails to clear storage, so I went on and changed my Github's primary address to my private email (Github menu>Settings>Emails) so I can get the verification email again and then 10s later I got new email saying "Verify your account" and I did it!
Hope it can work for you and hope it helps.
(Also I thought it has something to do with my account's email having a domain from my educational system (university's email, because It could have some restrictions).

P.S. still couldn't connect my Github acc with Railway App, because I get the message "This GitHub account has previously been connected to a different Railway account. Please use that account or delete it in order to use this GitHub account with the current Railway account.". I logged in with my university's acc and deleted the acc on Railway and then logged in with private mail, but I still get this same message. Anyone that can help?

[JackScraper]

Still waiting about two months from the first try :(

[gitBravo93]

que broma yo presento el mismo problema, como extraño heroku

[neilord]

Hi everyone, I have investigated it deeper.

By revoking the Railway connection from GitHub in Settings > Applications > Authorized GitHub Apps,
we can bring this in the Railway Verify page:

"Connect your GitHub account that is at least 90 days old to verify your account to deploy workloads."

[anime91eki]

Yes but after that this message will occurred:

Unverified GitHub account

Unfortunately, the attached GitHub account does not meet our good actor criteria.

[Bubbletechsupport]

my account @ railway is verified and i subscribed to developer plan
I can't deploy
same message appears to me

[alfajradmin]

I have purchased the Railway account (Developer Plan) but not able to verify my account

[dano11960]

Really ??? well that's nasty...

[abbasmusawis]

I got the developer plan but still can't verify my account. That's so frustrating.

[cocksure]

A minimum of 6 months must have elapsed since the creation of the github account.

[EXPITC]

I got the same thing railway keep saying "Unverified GitHub account" ??? this is my old acc and work acc at the same time AND its verified acc by github a long.. time ago, so frustrating.

[realfresh]

Figured out a solution if you added your card for the developer plan.

• Disconnect the GitHub railway app from your GitHub settings
• Reconnect your GitHub account and viola

Enjoy

[zxchansg]

nay, ,its doesnt work

[devsheepboi]

I was experiencing the same issue and it has worked for me.
Some more info about my account status:

• 15 repos
• 5+ years of activity
• a very few commits because isn't my main account. (like 30 commit or something around there)

[clod44]

i hope im not reviving a dead post but

• account settings
  • Account Integrations box
    • activate repo access integration below "You're connected as X"

also make sure your real email address isn't set to private in your github account settings. i also changed that so not sure which one helped.

[GustavoPereira-Dev]

Well, about that, I had this problem too, even though a partner who had recommended her about the same age as my Github account went without any problems
So, I went to take a look at the account settings and then the usage part and there was a part that talked about connecting the account repositories or projects
I went there, opened a new tab that asked for authorization, but now referring to installing the app on the account (before I had only accepted the permission, without installing it for some reason). When I did that, my account automatically went from an unverified account to an "starter plan", and when I went to railway.app/verify the error that the account could not be verified disappeared, and now it is already verified

[jakefernandez102]

Hello you all,
I have just solved this issue,

Well what I did I went to GitHib to revoke Railway conection Settings > Applications > Authorized GitHub Apps,

Then when I clicked on authorize in Railway in the screen to authorize Railtway to connect with GitHub I didn't click on the green button "Authorized" I clicked on "read more about this side" or something like that above the this green button,

I took me to a github page where I could install Railway in GitHub and then I clicked on the green button, and it worked!!!!

[SrikantShubam]

I followed your instructions but I'm getting the same problem even after that.

[trobeglotter]

Do you have Railway configured to access all repos or only the select ones you've got projects running on? I only have the 3 projects plan so only two repos connected.

[ghost]

Didn't work for me either. I sent them an email, i think the only way to fix it is by talking to railway's support

[cocksure]

A minimum of 6 months must have elapsed since the creation of the github account.

[3k3n3]

Encountered this issue, what I did was to go to Account Settings > Account Integrations > Configure repo access (under github) and then approve some new permissions on Github and voila it went back to normal.
I'm guessing we're nearing the end of free Railway.

[nprblm]

Hey guys. I had the saim problem but i fix it. Firstly you must have min 15 repos and your account must have some activityes for last 6 mounths(commit, push etc.). If you have all of this, just delete your account and create new, using sign up with git. It is work for me.

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[nucleoreisalomao]

This is ridiculous and still happens.

[gregelin]

I discovered that I had tried to grant Railway access to a repository in Github private organization when I was only a member of that organization.

I had to be an owner of the Github organization when I made the request from Railway. Then the request was granted and Railway could access the repository.