Contact form - More than one picture uploading #24612
NaliYo
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Feature Request
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Prerequisites
What problem is your feature request going to solve? Please describe..
Even though many people use technology today, there are still individuals who find simple tasks like selecting more than one picture using the CTRL or CMD button challenging. What seems easy for us in the IT field can be difficult for others who don't think in a technological way, leading to numerous issues.
Uploading multiple pictures through the Elementor Form can be particularly challenging for these users, especially on a computer where there isn't an obvious option to select more than one picture in desktop view as there is in smartphone view. They select one, click 'Choose Picture' again to select another one, and then the first picture disappears. While we understand that this is a user mistake, and that they might not be familiar with using CTRL or CMD keys, it can lead to frustration as they perceive the form as not working or being too complicated.
So, what's the best approach? Should we educate them on using CTRL or CMD keys, provide additional instructions, or perhaps attach a tutorial? These users typically just want to upload a few pictures and move on. Instead of getting frustrated, let's focus on making the process easier for them. They often work in different fields, usually involving hands-on tasks, and our goal is to facilitate their interaction with the website without causing frustration.
Describe the solution you'd like.
My solution is straightforward: when creating the contact form and selecting the 'upload file' feature, if the user chooses more than one file, the front end could feature a gallery-like display. This would include a button to 'add another picture' and the option to delete before finalizing the upload. This approach aims to simplify the process and make it more intuitive for users encountering difficulties with the current method.
Describe alternatives you've considered.
Allowing users to select multiple pictures without using the CTRL or CMD key, or preventing previously uploaded pictures from disappearing after a new upload, could significantly improve the user experience.
Additional context
I've noticed a couple of issues recently:
Lack of information about an incorrect file: Even if I set a file that is different than required, the contact form does not display information about the error. I believe adding this information would be helpful.
Loading circle icon after form submission: It would be nice to have the ability to edit this part. I suggest adding information that the form is in process and kindly requesting users not to close the page or refresh.
These changes would enhance the overall user experience. Your consideration of these adjustments is appreciated.
Agreement
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