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So in queues, i'm facing a weird issue.
The MOH the custoemrs hear when they call, the first time the customer calls, restarts at 2:00 and then the rest of the times it plays the whole thing, while on queue.
In asterisk it looks like the queue times out but I don't have time out strategies or annoyncements.
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Hello all,
So in queues, i'm facing a weird issue.
The MOH the custoemrs hear when they call, the first time the customer calls, restarts at 2:00 and then the rest of the times it plays the whole thing, while on queue.
In asterisk it looks like the queue times out but I don't have time out strategies or annoyncements.
Any clue?
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