Locked out of dashboard (MFA) — support ticket SU-403868 unanswered since June 24

[Lucasdecreci]

Hi Supabase team,

I'm locked out of my dashboard account. The login screen asks for a
two-factor authentication code, but I never completed the authenticator
app setup — I have no device or app with the TOTP secret, so I cannot
generate a code.

I submitted a support request (ticket SU-403868) on June 24 and followed
up by email, but it has now been a week with no response.

Could someone from the team please take a look at the ticket? I'm happy
to go through any account ownership verification needed.

My project is in production and I currently have no access to the
dashboard, logs, or configuration, so this is quite urgent for me.

Thanks!

[GaryAustin1]

You have to wait on support for this. I'll bump your ticket though to an informal queue the mods have in discord for such things.