Two Free projects stuck "hibernated" in ap-northeast-2 (Seoul) – same issue as #53149 / #53150

[Brian-920]

Same issue as #53149 and #53150, now also in ap-northeast-2 (Seoul).
Two Free-plan projects in the same organization are affected.

Support tickets: SU-544663, SU-544690

Impact
Production outage, ongoing. Users cannot log in or access data.

What I see (both projects)

• Project Status: Database, PostgREST, Auth, Realtime, Storage are Unhealthy (Edge Functions Healthy)
• Restart project → Unable to restart project: Project ... is currently hibernated and will wake on next supported request
• SQL Editor select 1; → FATAL: 28P01: password authentication failed for user "postgres" (password never changed)
• Reset database password → Failed to update password: FATAL: 28P01: password authentication failed for user "supabase_admin"
• App login attempts do not wake the project
• No "Resume project" / "Paused" banner

Timeline
First observed on 2026-11-09, before 07:07 UTC. Still ongoing.

Already checked

• status.supabase.com: all systems operational
• Usage: under 1% of all Free Plan quotas
• No password or configuration changes made

I have not tried pause/restore, to avoid data loss.

Since the same symptoms are now reported in eu-central-1, eu-west-1 and ap-northeast-2, this looks like a platform-level issue with hibernation wake-up. Could someone from the Supabase team please look into it and escalate the tickets above? Thank you.