Klavio integration doesn't work #33
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Hello! I pointed this issue in previous community forum, but it remained unresolved. It seems that Your Klavio integration doesn't work, in Klavio I can't see any data sent by swell. |
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Replies: 4 comments 2 replies
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If Klaviyo integration doesn't work for you. I suggest using Omnisend instead. They have the best customer service and I've been using it and it's been great. Though the integration has some bugs that Swell is yet to solve, and Swell don't provide 1 to 1 technical support on a standard plan, if you have any questions about setting up you can ask Omnisend instead and they respond very quick. |
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Hey @bafomet88, are you seeing any data in the Klaviyo Activity Feed? |
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The klaviyo integration only sends the completed order data to klaviyo in sort of a raw webhook format. It seems pretty limited this way. Here is what I learned setting up our store (still in development):
Honestly it's probably easier to send the order data using your own webhook than to use the klaviyo integration. Klaviyo got an engineer on a call with me to talk through the above, I recommend you reach out to them. |
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Thanks for the heads up and suggestions - we are considering upgrades to some of our integrations, but no ETA in sight for Klaviyo yet. |
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Thanks for the heads up and suggestions - we are considering upgrades to some of our integrations, but no ETA in sight for Klaviyo yet.