CMS feature request: Auto-Refresh of the Cases Dashboard

[Htet-Khant-Linn]

Description

The Cases Dashboard does not automatically refresh when new cases are created or when case statuses are updated by other users. Users must manually refresh the browser to view the latest information.

Feature Area

CMS

Steps to Reproduce

1. Open the Cases Dashboard as an Investigator.
2. From another user session (e.g., Supervisor), create or update a case.
3. Observe the Investigator dashboard without manually refreshing the page.

Expected Behavior

The dashboard should automatically update to display newly created cases and status changes in near real-time.

Actual Behavior

New cases and updates are not visible until the user manually refreshes the browser page.

Environment

• Deployment method: Sandbox
• Operating System: Windows 11
• Browser: Google Chrome
• Tazama version/branch: Tazama 4.0.0 Public Beta

Screenshots/Logs

Please refer to section 4.2 of the attached file.

ThitsaWorks-Tazama-Tazama CMS Portal Bug & Improvement Analysis Report-20260623.pdf

Severity

Medium

Additional Context

Implementing auto-refresh functionality (e.g., polling or push notifications) would improve operational efficiency and reduce delays in responding to high-priority fraud investigations.

[Sandy-at-Tazama]

@RubaZehra Promoted to an issue and added to the development backlog tazama-lf/case-management-system#213