Moving to using issues in the AC report to track modifying the default snippets used in DeskPro. This is so historical records of where we were, and how we got to our new state existing beyond our tenure, email or slack archives.
Existing snippet is
Dear (),
We use RDAP and Whois information from the RIR to authenticate
requests. To allow for minimum authentication information from RIR,
your email address must match. We detected a mismatch and, therefore,
are not accepting your application. Please alter your data and reply
to this ticket.
These are the email addresses we could fetch from the ASNs belonging
to this organization:
Please send a confirmation email from one of the addresses listed
above. Alternatively, those on CC, please register and claim your
organisation at https://www.peeringdb.com. You may also add the/an
authoritative email as secondary email to the requesting account:
Best regards,
I propose updating snippet to:
Dear (),
Thank you for submitting your affiliation request in PeeringDB.
PeeringDB uses RDAP data from the relevant RIR to help authenticate
affiliation requests. At present, we cannot verify that the primary,
verified email address on the PeeringDB user account that submitted
this request matches an email address listed against an entity in the
RDAP data for the ASN.
For that reason, we are not yet able to approve the affiliation
request.
The email addresses we were able to fetch from the RDAP data for the
ASN are:
[insert listed RDAP email addresses]
To proceed, please use one of the following options:
1. Update the RDAP data for the ASN so that it includes the primary,
verified email address used by the PeeringDB account that submitted
this request. Once this has been updated, please reply to this ticket
so we can review the request again.
2. Send a reply on this email chain to support@peeringdb.com from one
of the email addresses listed in the RDAP data above, confirming that
the affiliation request should be approved.
3. Create a new PeeringDB user account using one of the email
addresses listed in the RDAP data above, then submit a new affiliation
request from that account. That request should be approved
automatically. Once approved, you can use that account to approve the
existing affiliation request. You may then either keep the new account
as an additional administrative account or delete it if it is no
longer required.
Please reply to this ticket once you have completed one of the options
above, or if you believe the RDAP information we have identified is
incorrect.
Best regards,
2 yes votes (in addition to mine) should be sufficient; please give me a yes or submit your proposed variation.
Moving to using issues in the AC report to track modifying the default snippets used in DeskPro. This is so historical records of where we were, and how we got to our new state existing beyond our tenure, email or slack archives.
Existing snippet is
I propose updating snippet to:
2 yes votes (in addition to mine) should be sufficient; please give me a yes or submit your proposed variation.