mandatory of field not work

[hcimadomo-procsi]

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Is there an existing issue for this?

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GLPI Version

10.0.16

Plugin version

1.21.17

Bug description

Hello,
the mandatory caracteristic of a field not work (field name is facturation in picture)
Process: creation of a ticket with a field mandatory with value empty -> creation of ticket is possible. With version 1.21.16, i have a message to inform that the field is mandatory.

Best regards

Relevant log output

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Page URL

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Steps To reproduce

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Your GLPI setup information

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Anything else?

No response

[brusilva84]

I've tested with a new mandatory field on a Ticket and can confirm I can close the ticket without setting a value on the field with version 1.21.17

[verdanatech-marcio]

I'm having the same problem with this version

[stonebuzz]

Hi @brusilva84 @verdanatech-marcio

can you try this- > #893

Best regards

[verdanatech-marcio]

Hi @stonebuzz
I tried this commit revert, but it still doesn't work as expected regarding the mandatory issue.

[stonebuzz]

So it's another problem =)

we'll be looking at

[stonebuzz]

Hi @verdanatech-marcio @brusilva84

I can't reproduce with the latest version of the plugin

This is how my field is configured

[brusilva84]

If you close the ticket without filling up that field it will save as "----" and not one of the avaiable choices on the combobox

[stonebuzz]

I thought the problem occurred when the ticket was created (and not when it was closed).

[brusilva84]

It's only on close ticket at least for me. Dunno about OP.

[stonebuzz]

Fixed from latest version

[verdanatech-marcio]

The problem was not solved