Code of Conduct
Is there an existing issue for this?
GLPI Version
11.0.6
Plugin version
2.14.3
Bug description
Hi,
When we execute transfer domain of items linked with tickets (which has tag) we meet this issue and the transfert is not executed :
`[2026-05-19 16:25:29] glpi.ERROR: *** Caught Safe\Exceptions\DatetimeException: An error occurred
Backtrace :
...fe/generated/Exceptions/DatetimeException.php:9
...ingmachine/safe/generated/8.3/datetime.php:1215 Safe\Exceptions\DatetimeException::createFromPhpError()
./marketplace/tag/inc/tagitem.class.php:477 Safe\strtotime()
./src/Plugin.php:1810 PluginTagTagItem::updateItem()
./src/CommonDBTM.php:1674 Plugin::doHook()
./src/CommonItilObject_Item.php:125 CommonDBTM->update()
./src/CommonDBTM.php:2181 CommonItilObject_Item->post_purgeItem()
./src/Transfer.php:2940 CommonDBTM->delete()
./src/Transfer.php:1168 Transfer->transferTickets()
./src/Transfer.php:251 Transfer->transferItem()
./front/transfer.action.php:51 Transfer->moveItems()
...Glpi/Controller/LegacyFileLoadController.php:64 require()
./vendor/symfony/http-kernel/HttpKernel.php:181 Glpi\Controller\LegacyFileLoadController->__invoke()
./vendor/symfony/http-kernel/HttpKernel.php:76 Symfony\Component\HttpKernel\HttpKernel->handleRaw()
./vendor/symfony/http-kernel/Kernel.php:208 Symfony\Component\HttpKernel\HttpKernel->handle()
./public/index.php:71 Symfony\Component\HttpKernel\Kernel->handle()
`
If we disable tag plugin, the transfert is OK.
Thanks,
Relevant log output
[2026-05-19 16:25:29] glpi.ERROR: *** Caught Safe\Exceptions\DatetimeException: An error occurred
Backtrace :
...fe/generated/Exceptions/DatetimeException.php:9
...ingmachine/safe/generated/8.3/datetime.php:1215 Safe\Exceptions\DatetimeException::createFromPhpError()
./marketplace/tag/inc/tagitem.class.php:477 Safe\strtotime()
./src/Plugin.php:1810 PluginTagTagItem::updateItem()
./src/CommonDBTM.php:1674 Plugin::doHook()
./src/CommonItilObject_Item.php:125 CommonDBTM->update()
./src/CommonDBTM.php:2181 CommonItilObject_Item->post_purgeItem()
./src/Transfer.php:2940 CommonDBTM->delete()
./src/Transfer.php:1168 Transfer->transferTickets()
./src/Transfer.php:251 Transfer->transferItem()
./front/transfer.action.php:51 Transfer->moveItems()
...Glpi/Controller/LegacyFileLoadController.php:64 require()
./vendor/symfony/http-kernel/HttpKernel.php:181 Glpi\Controller\LegacyFileLoadController->__invoke()
./vendor/symfony/http-kernel/HttpKernel.php:76 Symfony\Component\HttpKernel\HttpKernel->handleRaw()
./vendor/symfony/http-kernel/Kernel.php:208 Symfony\Component\HttpKernel\HttpKernel->handle()
./public/index.php:71 Symfony\Component\HttpKernel\Kernel->handle()
Page URL
No response
Steps To reproduce
No response
Your GLPI setup information
No response
Anything else?
No response
Code of Conduct
Is there an existing issue for this?
GLPI Version
11.0.6
Plugin version
2.14.3
Bug description
Hi,
When we execute transfer domain of items linked with tickets (which has tag) we meet this issue and the transfert is not executed :
`[2026-05-19 16:25:29] glpi.ERROR: *** Caught Safe\Exceptions\DatetimeException: An error occurred
Backtrace :
...fe/generated/Exceptions/DatetimeException.php:9
...ingmachine/safe/generated/8.3/datetime.php:1215 Safe\Exceptions\DatetimeException::createFromPhpError()
./marketplace/tag/inc/tagitem.class.php:477 Safe\strtotime()
./src/Plugin.php:1810 PluginTagTagItem::updateItem()
./src/CommonDBTM.php:1674 Plugin::doHook()
./src/CommonItilObject_Item.php:125 CommonDBTM->update()
./src/CommonDBTM.php:2181 CommonItilObject_Item->post_purgeItem()
./src/Transfer.php:2940 CommonDBTM->delete()
./src/Transfer.php:1168 Transfer->transferTickets()
./src/Transfer.php:251 Transfer->transferItem()
./front/transfer.action.php:51 Transfer->moveItems()
...Glpi/Controller/LegacyFileLoadController.php:64 require()
./vendor/symfony/http-kernel/HttpKernel.php:181 Glpi\Controller\LegacyFileLoadController->__invoke()
./vendor/symfony/http-kernel/HttpKernel.php:76 Symfony\Component\HttpKernel\HttpKernel->handleRaw()
./vendor/symfony/http-kernel/Kernel.php:208 Symfony\Component\HttpKernel\HttpKernel->handle()
./public/index.php:71 Symfony\Component\HttpKernel\Kernel->handle()
`
If we disable tag plugin, the transfert is OK.
Thanks,
Relevant log output
Page URL
No response
Steps To reproduce
No response
Your GLPI setup information
No response
Anything else?
No response