Product Management, 9+ years in B2B SaaS and CRM/CX. Now learning and building AI products that actually work, in public
My focus is simple:
→ Identify where AI creates real leverage (not hype)
→ Turn that into usable, scalable products
- Product strategy | AI capabilities (LLMs, RAG, automation) | Real-world business workflows (B2B SaaS, CRM, CX)
- Translating ambiguous problems into AI product opportunities | Defining Product–AI Fit (where AI actually adds value) | Designing systems, not just features
- Prototype → test → break → refine
- Focus on failure modes, not just success cases
- Treat prompts and workflows as systems, not one-off inputs
- Sakhi → AI voice agent for hotel operations
- PromptOS → Structured prompt engineering system
- AI Product Notes → Notes on building AI systems
AI Product | Strategy | Digital Transformation | CRM | CCaaS


