Problems running my Ambilight on a new Windows 11 installation

[ewanotoole]

Hi everyone, really hoping you can help with my problem, as I absolutely love my ambilight setup.

I just did a fresh installation of Windows 11, having been on Windows 10 previously, running my setup with no problems.

However, my prismatik software is saying that I have a connection problem with my device, check the verbose in the logs.

I can go through the setup process in Prismatik, on the screen to disable certain LEDs, I can click an LED and the corresponding one lights up, also when making the white look correct against my wall, all of my LEDs are on. But then when I complete the setup wizard, it just stops working.

I have tried in 3 USB ports with the same problem. If it makes a difference, I copied over my main.conf file from my Windows 1-

I have attached my log files, which should capture me loading the app, going through setup, and then tyring to turn it on a couple of times.

Thanks so much.

Prismatik.2.log
Prismatik.3.log
Prismatik.1.log

[GabenHood]

Same. Sitting here deciding if I want to go through the rollback.

[ewanotoole]

It takes 30s - well worth it. Just need to disable the autoupdate of the driver, especially in windows 11. There are several workarounds for this.

[GabenHood]

Doesnt work, I rolled back the driver (after group policy to remove driver updates) to the recomended previous version 3.5.2019 and still got nothing.

[ewanotoole]

Changing the group policy driver permissions didn't work, but the registry entry method has.

…

On Thu, 2 Nov 2023, 23:04 GabenHood, ***@***.***> wrote: Doesnt work, I rolled back the driver (after group policy to remove driver updates) to the recomended previous version 3.5.2019 and still got nothing. — Reply to this email directly, view it on GitHub <#602 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AHDLCUBVPXT7ZXAXS2HX5SDYCQRGPAVCNFSM6AAAAAA6TGGQBKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTOOJRGY4DEMRUHE> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[GARGTARUN]

any update on this issue?