Change behavior of `newlines` rule (pending the new filter system)

[minalike]

Currently, the newlines rule triggers a ping to Moderators, deletes the offending message and also mutes the offending user.

This is commonly triggered by people seeking help, often in help channels or topical channels.

Let's discuss whether we can:

• prevent bot from muting the user, instead have it reply with a reason for message deletion and a link to our pastebin service
• not have the user muted
• not ping Moderators
• not relay to #mod-alerts
• possibly still mute the user if they trigger newlines a certain number of times in a given timeframe?

If the above can be implemented, I imagine that discussions and help sessions can continue smoothly without a moderator having to step in to unmute the user, and invoke !paste with an explanation.

[onerandomusername]

What's the current new line rule, how many lines are needed to trigger the filter? Perhaps it could be changed slightly, to not trigger so easily?

[whispersofthedawn]

What's the current new line rule, how many lines are needed to trigger the filter? Perhaps it could be changed slightly, to not trigger so easily?

I don't think that could be done without making the whole filter pointless, or at least less effective, as it's often over 100 newlines already (the times it's triggered that is, I don't know what the limit is).

[onerandomusername]

Ah, that makes sense.

[whispersofthedawn]

I was able to find this, the limit is already 100 lines, so my point may be invalid.

bot/config-default.yml

Lines 439 to 442 in a5cfe2a

	newlines:
	interval: 10
	max: 100
	max_consecutive: 10

[onerandomusername]

I was able to find this, the limit is already 100 lines, so my point may be invalid.

bot/config-default.yml

Lines 439 to 442 in a5cfe2a

	newlines:
	interval: 10
	max: 100
	max_consecutive: 10

Depending on how the messages trigger it, it may be possible to increase max, but keep max_consecutive the same.

[onerandomusername]

So it seems like there are still some modifications, and I do understand this a bit more, but I think that increasing the max newlines a bit might help in the short term.

We could also add a bit more complexity, by calculating the max characters and a percentage of which of those characters were newlines vs whitespace.

[minalike]

Example of an instance where it took us 8 minutes to unmute someone that triggered the newlines rule while getting help in a help session.

[camcaswell]

The simplest solution is probably just to grant forgiveness to a single-message newlines violation per ~hour, along with a link to the pastebin etc.