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Better off topic tags#2019

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mbaruh merged 3 commits into
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better-off-topic-tags
Dec 18, 2021
Merged

Better off topic tags#2019
mbaruh merged 3 commits into
mainfrom
better-off-topic-tags

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@minalike
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Closes #2018

As discussed in staff channels, we are modifying the original !ot embed to only list #ot2, since the tag's primary use is to redirect users to an off-topic channel. By only listing #ot2 the hope is that there will be less interruptions to the very traffic-heavy #ot0 channel.

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A new tag called !off-topic-names is introduced to serve the content of the original tag. Channels are listed in the original order, with a brief explanation of the nightly name changes, and a link to the off-topic etiquette page.

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@minalike minalike added p: 2 - normal Normal Priority a: tags Related to bot tags t: enhancement Changes or improvements to existing features s: needs review Author is waiting for someone to review and approve labels Dec 17, 2021
Rename `off-topic` tag to `ot` and shorten description to only include mention of the less-occupied #ot2 off-topic channel.
The new `off-topic-names` tag lists all off-topic channels (in their original order: 0, 1, 2), includes an explanation of the nightly channel name change, and links to the off-topic etiquette guide.
@minalike minalike force-pushed the better-off-topic-tags branch from ea97489 to 842bfe6 Compare December 17, 2021 23:28
@minalike
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to quote kat:

I think it's shown a beneficial change, even from the perspective of people new to our server and off topics. Rather than posting in a busy channel and getting quickly drowned out, their message is now given more space and isn't likely to interrupt and ongoing convo.
Looking at percentages of where users will post first messages in off-topic:
ot0: 76% -> 71%
ot1: 13.5% -> 14.22%
ot2: 10.22% -> 14.67%
ot2 even had more messages posted it than ot1 for this latest stat pull. That indicates to me that the embed is successfully redirecting folks. So why not just clarify the embed further, only link ot2, and take our improvements for a marginal change.

Comment thread bot/resources/tags/off-topic-names.md Outdated
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Looks good! I would suggest committing Dawn's suggestion because I like the wording of "often", but it's not a blocker so I'm going to go ahead an approve this.

Otherwise, as a note, this does mean that !off-topic will fuzzy-match to the longer embed and not !ot, which may at first seem like inconsistent behavior. But actually, no one really uses the full !off-topic tag invocation. The usage for the past month is almost entirely !ot, so I'm fully onboard with changing the tag name to !ot.

I would like to add an issue for adding an alt-names key to tag metadata, but that's not required for this PR.

Co-authored-by: dawn <78233879+dawnofmidnight@users.noreply.github.com>
@mbaruh mbaruh merged commit 16f9b33 into main Dec 18, 2021
@mbaruh mbaruh deleted the better-off-topic-tags branch December 18, 2021 16:16
@Xithrius Xithrius removed the s: needs review Author is waiting for someone to review and approve label Feb 20, 2022
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Re-order off-topic channels in !ot embed

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