Change DM users get when warned#2696
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… appeal this infraction ...". Since warnings involve no change in permissions, the DM that users receive said "Duration: Permanent \\ Expires: Never", which some interpreted to mean that we hold a permanent grudge. This is not intended, so this commit creates a separate template that omits those fields. Some users also thought they could appeal a warning to have it removed from the record, but this is not the case, so this commit creates a separate footer that removes "or appeal" from the instruction to contact the ModMail bot.
ChrisLovering
approved these changes
Jul 27, 2023
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Create separate message for warnings without duration, expiry, or "to appeal this infraction ..."
Since warnings involve no change in permissions, the DM that users receive said "Duration: Permanent \ Expires: Never", which some interpreted to mean that we hold a permanent grudge. This is not intended, so this commit creates a separate template that omits those fields. Some users also thought they could appeal a warning to have it removed from the record, but this is not the case, so this commit creates a separate footer that removes "or appeal" from the instruction to contact the ModMail bot.
Showing the new message received when warned:
Showing the message received when muted (which has not changed):
(The ModMail bot is not in the user cache for the dummy account that I muted.)