Dear Reddio Team,
I deposited 1.55 ETH into the Reddio Staging Bridge on June 13, 2025, and the transaction succeeded on Ethereum Mainnet. However, the ETH never appeared in my Reddio staging account.
Transaction Details:
- Txn Hash: 0xf85fff0850e937633a1918d3d63c4f19afe6b17bcef8d69e26f2780fea811c44
- From Address:
0xb3A40068e13C5c4177A6214aa792b6c3014fAE3C
- To Contract: 0x62152C58A868B3C80DA53371FC683eB23AcB4A93
- Amount:
1.55 ETH
- Date: June 13, 2025
I already:
- Raised a support ticket in your Discord
- Contacted admins directly
- Sent multiple emails to
help@reddio.com (no response)
It has been 9 days and no one has resolved the issue or responded.
Please assist in either:
If no action is taken within 48 hours, I will escalate this via public forums, social media, and relevant Web3 safety channels.
Awaiting immediate response.
Regards,
**Shaik akhiyar mail cryptojagatth@gmail.com my discord user name is cryptojagatthu_59914