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Updated download portal password instructions #2626

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Sep 9, 2024
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Updated download portal password instructions #2626

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Updated download portal password instructions
divolgin Sep 9, 2024
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docs edits
paigecalvert Sep 9, 2024
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21 changes: 12 additions & 9 deletions docs/vendor/releases-share-download-portal.md
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Expand Up @@ -30,18 +30,21 @@ To get the URL and generate a password for the download portal:

1. In the [Vendor Portal](https://vendor.replicated.com), on the **Customers** page, click on the name of the target customer.

1. In the **Download portal** section, click **Generate new password**.
1. In the **Download portal** section, click **Manage customer password**.

1. Save the password that appears in the pop-up window. Your customer uses
this password to log in to the download portal.
1. In the pop-up window, enter a password or click **Generate**.

1. Click **Copy URL** to copy the URL to the download portal to your clipboard. This is the URL where your customer can access the download portal.
1. Click **Copy** to copy the password to your clipboard.

:::note
By default, the download portal uses the domain `get.replicated.com`. You can optionally use a custom domain for the download portal. For more information, see [Using Custom Domains](/vendor/custom-domains-using).
:::
After the password is saved, it cannot be retrieved again. If you lose the password, you can generate a new one.

1. Click **Save** to set the password.

1. (Optional) Click **Visit download portal** to log in to the download portal
1. Click **Visit download portal** to log in to the Download Portal
and preview your customer's experience.

1. Send the URL and password for the download portal to your customer.
:::note
By default, the Download Portal uses the domain `get.replicated.com`. You can optionally use a custom domain for the Download Portal. For more information, see [Using Custom Domains](/vendor/custom-domains-using).
:::

1. Send the URL and password for the Download Portal to your customer.