This project leverages Keras and TensorFlow to build a deep learning model that predicts customer churn. By transforming raw customer data into actionable insights, it helps businesses proactively improve retention strategies.
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Data Preprocessing:
Cleans, encodes, and scales data for optimal performance. 🧹 -
Exploratory Analysis:
Visualizes trends and patterns with insightful graphs. 📊 -
Neural Network Model:
Implements a multi-layer architecture with dropout for regularization. 🤖 -
Model Evaluation:
Assesses performance using metrics like accuracy and confusion matrices. 📈
-Python
-Jupyter Notebook
-Pandas & NumPy for data manipulation
-Matplotlib & Seaborn for visualization
-TensorFlow & Keras for model development
-Scikit-Learn for evaluation and data splitting
- Clone the Repository:
git clone https://github.com/yourusername/deep-learning-churn-prediction.git cd deep-learning-churn-prediction - Create & Activate a Virtual Environment:
python -m venv venv venv\Scripts\activate - Install Dependencies:
pip install -r requirements.txt - Launch the Notebook:
jupyter notebook churn.ipynb
.
├── churn.ipynb # Main Notebook with project code
├── data/ # Dataset directory
├── requirements.txt # Required Python packages
└── README.md # Project documentation